Tire & Battery Technician - Automotive

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member:
  Collaborates with team members to fulfill sales and service requests, educates other associates on tools, tasks, resources and mentors new technicians, communicates and develops interpersonal skills for safe and efficient customer service.
• Be an Expert:
  Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS tire pressure monitoring systems, product specifications and seasonality, demonstrating knowledge of point‑of‑sale systems, phone and in‑person selling techniques.
• Be a Techie:
  Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
• Be an Owner:
  Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards and product/service issues, completes paperwork, logs and other required documentation, ensures merchandise is packaged, labeled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
• Be a Talent Ambassador:
  Acts as a brand advocate by valuing the member experience in the TBC area, models high quality service and products, influences and inspires others to work in a respectful, supportive and team‑oriented style, understands the roadblocks and assists in training team members.

• Valid state‑issued driver’s license.
• Must be 18 years of age or older.
• Completion of all job‑required trainings and assessments within a prescribed time period.

• Auto service industry experience.
• Retail experience.

Comstock Park, MI , United States of America

Hourly wage range: $19.00 to $27.00* (actual hourly rate will equal or exceed the required minimum wage applicable to the job location).

• Health benefits:
  
  medical, vision, and dental coverage.
• Financial benefits:
  
  401(k), stock purchase and company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO for vacation, sick leave, holidays, or other purposes.
• Other benefits: short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U: company‑paid education benefit program for full‑time and part‑time associates, covering tuition, books, and fees for a wide range of degrees and certificates.