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Retail, Retail Associate​/ Customer Service

Job in Lansing, Ingham County, Michigan, 48907, USA
Listing for: Goodwill Industries of Central Michigan's Heartland
Full Time position
Listed on 2026-06-11
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support, General Retail, Customer Service Rep
Job Description & How to Apply Below
Position: Retail Employee (24)
No Late Nights!

Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

Additional benefits of working full time for GICMH are:

* Employee discount at our retail stores.

* Employee discount at Sprint, Dell, AT&T, and other retailers.

* Financial Coaching.

Purpose or General Objective:

To provide good customer service, assist in the stocking and rotation of merchandise, accurately perform all sales transactions, and assist the store management in meeting production standards.

Essential Duties:

* Continually serve as a positive role model for all employees, participants and customers working with and for Goodwill Industries.

* Maintain an attendance record according to company standard.

* Continually assist store customers, vendors, participants and fellow employees in a positive and courteous manner

* Provide a friendly service to donors and assist in transferring items into building. Accurately track all donors and their donations per company standard.

* Meet all company quality/quantity standards for all areas of production and provide accurate information on required paperwork.

* Follow all company policies and procedures concerning cash control while providing excellent customer service.

* Ensure all products being stocked are placed in the appropriate areas while following all company policies and procedures concerning the stocking and rotation of merchandise.

* Ensure that both the interior and exterior of the building is maintained to company standard.

Additional Duties:

* Display appropriate behavior (team player).

* Ability to work cooperatively with all employees, supervisors, customers, participants with and for Goodwill Industries of Central Michigan's Heartland.

* Ability to work without close supervision and displays initiative on a consistent basis.

* Appropriate appearance. Follows company dress code policy.

* Follows company purchase policies/procedures.

* Complete other duties as assigned.

Physical Requirements:

* Ability to reach, bend, twist and lift up to 50 pounds on a regular basis.

* Handle donated goods such as furniture, clothing, shoes, books, and other items.
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