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Delivery Specialist

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: V20 Recruiting & Consulting
Full Time position
Listed on 2026-06-14
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Merchandising, Retail Sales
  • Sales
    Retail Sales
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Delivery & Accessory Sales Coordinator - RV Dealership Our Client

Our client is a respected and steadily growing dealership serving outdoor recreation enthusiasts through a customer first, relationship focused business model. Consistently recognized among the industry’s top dealerships in North America, they have cultivated a reputation as a trusted destination for both RV and marine customers alike through strong repeat business, operational consistency, and a commitment to doing things the right way.

Leadership values professionalism, accountability, and teamwork, while providing employees with the tools, inventory, and support needed to build long term success within the organization.

The Opportunity

Our client is seeking a dependable and customer-oriented professional to take ownership of a key role supporting both fixed operations and customer deliveries. Acting as the bridge between customers and multiple dealership departments, this individual will coordinate RV deliveries, facilitate communication between teams, identify opportunities to recommend valuable products and services, and support the ongoing success of the dealership's parts and camp store operations.

This opportunity is well suited for a service advisor, writer, or customer-facing sales professional who excels at communication, enjoys helping customers find solutions, and is motivated by the ability to influence both customer satisfaction and revenue growth. Offering a unique blend of customer interaction, consultative sales, operational coordination, and retail responsibility, this position provides a level of variety and ownership that is difficult to find in more traditional service, sales, or parts roles.

  • Lucrative compensation package with hourly + a variable component relative to all parts and accessories sales short of online only
  • Well established and time tested dealership employer, and a customer base with consistent repeat and referral business
  • Paid vacation program with increasing PTO allowance based on tenure
  • Paid holidays for fulltime employees
  • Medical and dental insurance offerings
  • Company contribution toward employee and dependent health insurance premiums
  • 401(k) retirement plan with company contribution/employer match
  • Stable, family owned dealership environment with long term career potential
  • Team oriented culture centered around integrity, excellence, and customer satisfaction
Duties and Responsibilities
  • Coordinate and schedule RV deliveries while serving as the primary point of contact for customers throughout the delivery process.
  • Review purchase agreements, accessory selections, and delivery requirements to ensure a seamless customer experience.
  • Act as a liaison between sales, service, parts, finance, and customers to facilitate timely and successful vehicle deliveries.
  • Manage all customer interactions on delivery day, ensuring a professional, informative, and positive ownership experience.
  • Conduct customer delivery orientations and walkthroughs, educating new owners on RV features, systems, operational procedures, and best practices for successful ownership.
  • Introduce customers to aftersales support resources, service processes, and ownership programs.
  • Educate customers on available products, accessories, upgrades, and services that enhance their RV ownership experience.
  • Develop and present customized accessory packages and upgrade options tailored to customer preferences, lifestyle needs, and travel plans.
  • Process parts and accessory sales transactions accurately and efficiently.
  • Assist walk-in customers with parts, accessories, and in-store purchases while delivering exceptional customer service.
  • Maintain a clean, organized, and well-merchandised store environment with fresh displays, promotional items, and seasonal offerings.
  • Work closely with marketing and department leaders to support promotions, special offers, and merchandising initiatives.
  • Monitor inventory levels and collaborate with team members to maintain proper stock levels and product availability.
  • Assist with inventory management activities, including receiving, stocking, cycle counts, and identifying slow-moving inventory.
  • Maintain a high degree of current…
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