Grocery Department Leader: Drive Sales & Team Excellence

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Full Time. Lansing Frandor, Lansing, MI, US

12 days ago. Requisition

Provides overall leadership to the grocery team. Responsible for all aspects of daily operations including buying, merchandising, labor and special projects as assigned. Leads and develops associates within the grocery department and store.

• Holds team members accountable for delivering outstanding customer service and leads by example.
• Accountable for monitoring and achieving sales, purchasing, and labor targets.
• Manages ordering and inventory to achieve targeted contribution to profit margin.
• Establishes and maintains collaborative and productive working relationships with departmental and store leadership.
• Establishes and maintains positive and productive vendor relationships.
• Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs team members as needed to satisfy customers.
• Responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels team members to sustain a high-performance team and minimize turnover.

• Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
• Demonstrated decision‑making ability, leadership skills, and ability to prioritize and delegate.
• Excellent interpersonal, motivational, team‑building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Thorough product knowledge.
• Proficiency with email, Microsoft Office, and operations‑related applications.

• Must be able to lift up to 50 pounds.
• In an 8‑hour work day: standing/walking 6–8 hours, sitting 1–4 hours.
• Exposure to temperatures: below 32°F (freezing), 32–40°F (refrigerators), above 90°F.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• May require use of ladders.

At Better Health Market, we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Better Health Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.