Family Store Associate​/Key Holder

Overview

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.

The Family Store Associate provides excellent customer service; operates and maintains a cash register; maintains the cleanliness, orderliness, and security of the store.

• Assist customers purchasing items via the Point of Sale (POS) system.
• Operate cash register, accept payment and make change. Wrap or bag merchandise for customers.
• Prepare and balance the cash drawer; assist in preparing bank deposits as requested.
• Work to maintain sales and production rotation quotas.
• Price unmarked items of merchandise.
• Clean shelves, counters, or tables.
• Follow through on outdating as instructed.
• Help set up displays and arrange merchandise to promote sales.
• Maintain good customer relations by giving prompt, courteous assistance to customers.
• Maintain the neatness and security of the cash register area.
• Assist customers who are donating items.
• Place and arrange items in the store as directed.
• Answer the telephone in a professional and courteous manner.
• Ensure that the store is maintained in a clean and inviting manner.
• Perform other duties as assigned.

• Will have keys to the store and be responsible for opening and closing the store as needed.

• Education/
  
  Experience:
  
  High School diploma or GED (desired), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• Experience working in a retail store preferred

• Must be available for a flexible schedule
• Ability to operate a cash register, perform routine mathematical computations, and count change
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to effectively present information in one-on-one situations to customers, clients, and other employees
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

• Basic computer operation knowledge
• Basic knowledge in Microsoft Office 365
• Working knowledge of TEAMS and Share Point

• Complete Safe From Harm training, and keep current as needed