Retail Store Supervisor (24

Goodwill Industries of Central Michigan's Heartland, Inc.

No Late Nights!

Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

• Employee discount at our retail stores.
• 4 weeks of paid time off in your first year, eligible to start using after 90 days.
• Medical, Dental, and Vision insurance, starting the 1st of the month after 30 days.
• Supplemental Life Insurance.
• Financial Coaching - budgeting, debt payoff, credit collection knowledge, and more.

To assist the store manager in operating a retail store within a given budget while meeting both production plan and monthly sales goals.

• Continually support and work cooperatively as team players with all members of retail and upper management as well as all other departments within GICMH.
• Serve as positive, productive role model to all employees, participants and customers.
• Appropriate and professional verbal communication, appearance, and actions.
• Comply with and enforce all agency policies and procedures.
• Provide a high level of customer service.
• Assist store management in meeting or exceeding monthly production plan, as directed, while also ensuring all company quality and quantity standards are met.
• Assist in completion of store staff work schedules, as directed by store management.
• Review and respond to customer complaints in a professional manner.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.