Inside Sales Director

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

NTT DATA is seeking an experienced Inside Sales Director to provide strategic leadership and program oversight for our inside sales organization. This role is responsible for account planning and management, territory planning, pipeline forecasting and development, and overall sales management.

The Inside Sales Director will drive revenue growth through operational excellence, collaboration with field sales, partners, and marketing, and by building a high‑performing team focused on technology solutions and transactional business.

• Manage, coach, and develop a team of inside sales professionals, fostering a high‑performance culture focused on accountability, continuous improvement, and client‑centric selling.
• Provide leadership and program oversight for inside sales, including account planning, territory planning, pipeline forecasting, and sales management.
• Train, mentor, and enable inside sales talent, ensuring consistent execution of sales methodologies, effective use of tools and insights, and strong career development pathways.
• Act as a connective leader across the sales ecosystem, ensuring inside sales operates as an integrated growth engine.
• Set strategic focus and priorities for the inside sales team, aligning day‑to‑day execution with broader vertical, segment, and business objectives; support field and vertical leaders in shaping aligned coverage and pursuit strategies.
• Collaborate with field sales leaders to define, plan, and meet joint sales targets.
• Drive cross‑business alignment and business process improvement, working across Sales Operations, Marketing, Finance, Alliances, and Delivery to streamline workflows, reduce friction, and improve speed‑to‑market.
• Apply advanced understanding of a complex, matrixed sales environment to proactively identify and resolve business challenges, remove internal obstacles, and improve end‑to‑end sales effectiveness.
• Partner closely with Alliances, Software & Services, Presales, and Delivery teams to accelerate segment growth, expand market share, and increase success in partner‑led and multi‑offering sales motions.
• Serve as an escalation point for customer and partner issues, ensuring timely resolution by mobilizing the right internal teams and key stakeholders to maintain a strong focus on delivering an exceptional customer experience.
• Achieve weekly, monthly, and quarterly bookings targets, pipeline development goals, and KPIs.
• Partner with Marketing and Partner Sales on demand generation programs, upsell/cross‑sell initiatives, and customer acquisition strategies.
• Monitor and grow quoted revenue while ensuring accurate forecasting and reporting.
• Make key decisions regarding hiring, onboarding, team structure, performance management, and incentive programs.
• Ensure adoption and utilization of Salesforce (SFDC) as the standard for opportunity management.
• Participate in customer and partner executive meetings, briefings, and negotiations.
• Drive accurate and timely reporting using CRM and Microsoft tools.
• Ensure the sales team’s strategic and timely response to client RFPs.
• Oversee and/or conduct client Q  presentations.
• Travel as required based on business needs.

• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).
• 10+ years of progressive sales experience, including 5+ years in a leadership role managing inside sales teams.
• Proven success in driving revenue growth within technology solutions or IT services.
• Strong understanding of pipeline management, account planning, and CRM systems (Salesforce preferred).

• MBA or advanced degree in Business or related field.
• Experience in transactional business models and solution‑based selling.
• Knowledge of sales strategy, demand generation, and technology solutions (O365 or equivalent preferred).
• Results‑oriented…