Key Account Manager

I am cyrille, an Executive Consultant, with over 20 years of experience in executive recruitment and consulting for top-tier companies. Projekts is proud to collaborate with international clients, including (Fortune 500 companies), operating in more than 20 countries worldwide.

What if you decided to join an international group that has grown fast, strong and far, while remaining deeply attached to its family roots, where people know each other by first name, where trust is built over time, and where every strategic customer is treated as a true partner with whom you build industrial stories that really matter for the plants, for the project teams and for the end users?

Born from an entrepreneurial adventure in France several decades ago and still driven by a stable family shareholding, our client designs and manufactures technical and complex plastic parts for vehicle interiors and consumer products, has expanded by locating its plants close to those of its customers, especially through its sites in North America, and is now writing a new chapter of its story in the United States, with a strong will to keep a “family business” spirit: accessible, pragmatic, human, solution‑oriented.

To support this growth dynamic, we are creating a Key Account Manager USA position, ideally based near a major industrial hub, with a role that is both demanding and exciting: you will embody the relationship with several key customers, carry their voice internally, manage a portfolio of ambitious projects, and become that “point of balance” who knows how to listen, convince, arbitrate and decide, always with composure and a strong sense of teamwork.

In this role, you will not simply be “managing accounts”, you will be the face and voice of the company with your strategic customers, the person who understands their deep challenges, who creates a lasting climate of trust, and who turns commercial opportunities into shared successes thanks to your ability to rally internal teams around a common objective.

• Build and deploy an ambitious development strategy on your key accounts, by going out to get information where it actually is, multiplying touchpoints, identifying the right decision‑makers, and creating strong relationships based on active listening, curiosity and a genuine customer focus.
• Drive the business cycle end‑to‑end, from opportunity detection to deal closing, by coordinating responses to RFQs, constructively challenging internal teams with tact and assertiveness, and taking clear positions towards the customer, even in tense or complex situations.
• Monitor program performance, anticipate pain points, handle crises with calm and composure, communicate with transparency, and turn each issue into an opportunity to strengthen the relationship by showing that you are reliable, accountable and solution‑oriented.
• Work closely on a day‑to‑day basis with North American and European plants, creating a collaborative, smooth and respectful way of working, where you listen to industrial constraints, explain customer expectations, and find compromises that protect margin, quality and customer satisfaction at the same time.
• Feed the long‑term vision, by staying on top of market trends, new customer needs and product evolutions, and by sharing this insight with internal teams, so that the company stays one step ahead in its value proposition.

Beyond your track record, we are looking for a personality people enjoy working with, someone authentic, trustworthy and positive, who loves building relationships, can adapt to very different stakeholders and gets real energy from creating long‑term partnerships.

• You have significant experience in developing and managing key accounts in an industrial environment (automotive, tier‑1 suppliers, technical components), but above all, you have proven your ability to build real proximity with your customers, earn their trust and become their natural go‑to contact when something critical is at stake.
• You are recognized for your excellent soft skills: active listening,…