Account Manager - Lakes Region

All jobs at Southern Champion Tray (SCT) require Team members to act in accordance with the shared Core Values and Operating principles of the company as they perform specific job functions. These include:

• Trustworthy – We strive for our actions to match our words in all our relationships.
• Servant–Hearted – We enable and empower our team to serve the needs of customers, Team members, suppliers, and the community.
• Relational – We aim to build healthy relationships while fostering an environment that promotes compassion, balance, and personal and professional growth.
• Resourceful – We value strategic in sourcing, first looking to create solutions internally, and then looking to apply that knowledge to future opportunities.

Responsible for managing full strategic sales and business development for distribution accounts based within the United States. This person will represent Southern Champion Tray stock catalog products, in addition to custom packaging. Primarily responsible for maintaining existing customer relationships, in an effort to increase annual sales within our current distribution network.

Successfully manages accounts to achieve growth, hit sales targets, and meet overall annual budgeting requirements for territory.

Effectively works with Sales Manager on a daily/weekly basis.

Effectively submits and evaluates pricing to ensure competitiveness in the market.

Collaborates with customers and marketing teams to drive business.

Performs analysis for Quarterly and Annually Business Review Meetings with top customers.

Travels monthly within territory to participate in trade shows, lead sales presentations, and end‑user calls.

Identifies and develops a portfolio of high‑value customers.

Cultivates strong customer relationships with key business executives.

Learns product line and manufacturing process and stays up to date on that knowledge to emphasize product features to use in problem‑solving strategies for customers to grow business and relationships.

Maintains contacts and projects in Sales Pipeline Tool and Web Center.

Analyzes current and prospective customer accounts for profitability performance.

Onboards new customers to help them understand the full scope of company products, programs and services.

Negotiates product contracts and closes agreements to maximize profits.

Participates in customer product Request for Quotes (RFQs) and Requests for Proposals (RFPs) and meets deadlines.

Serves as a brand ambassador for existing and new products and develops tailored sales pitches to each customer.

Participates in the development and implementation of a strategic business account plan for territory sales that aligns with SCT’s overall business strategy.

Plans in advance and coordinates trade show representative(s) in absence of Account Manager or due to conflicting schedules.

Participates and leads sales presentations at customer events and industry trade shows.

Utilizes sales reporting tools to assist in development of realistic forecasts for production planning purposes.

Collaborates with customers and internal teams to produce customized packaging.

Partners with Distributor Sales Reps to train them on our product lines and acquires new business for SCT and our customers.

Reinforces positive relationships with prospective and existing customers through face‑to‑face meetings, events, and frequent communications.

Remains current with product and industry marketing trends.

Resolves escalated customer issues and complaints regarding sales and service in a way that honors the customer and aligns with SCT’s mission, vision, and core values.

Assists with development of contracts and agreements for customers.

Seeks resolution and responds promptly to any product, service, and billing related issues.

Sets a good example, acts in accordance with company culture and values, prioritizes effectively, uses effective communication, and delivers results efficiently.

Provides superior service to external and internal customers.

Submits weekly sales updates which consist of account activities and weekly expense reports.

Maintains company vehicle, if provided, communicates any maintenance…