Account Manager

Job Overview

Hybrid role based in Western Michigan (Grand Rapids Area). Fleet vehicle provided.

• Act as a representative to the customer's organization, building relationships in local, regional, and national markets.
• Manage and promptly resolve customer concerns, recording interactions per corporate procedures.
• Verify product installations and ensure all paperwork is accurate and complete.
• Sell technical products and services, train clients on specifications and program requirements, and communicate program changes.
• Develop strategies to drive increased savings acquisition and prepare sales forecasts.
• Troubleshoot technical issues, determine solutions in accordance with product and customer specifications, and recommend improvements.
• Maintain current accounts and develop new accounts for medium‑size kWh goals across programs.
• Act as the local on‑site program and company representative to customers and contractors, encouraging participation and overcoming barriers.
• Design and deliver proposals, documenting interactions to adhere to program requirements.
• Provide input and status updates to program staff.
• Travel within a defined territory, covering both low and high‑tier client impact.

• 2–3 years of relevant industry experience;
  Bachelor’s degree preferred.
• Relevant industry certifications may substitute for work experience.

• Salary: $59,500.00–$89,200.00 USD (range may vary based on experience).
• Target compensation: $62,000–$72,000 based on experience; no commission.
• Medical, Dental, and Vision insurance; company‑paid health care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal and parental leave.
• Paid volunteer time.
• Employee recognition program (recognition points redeemable for gift cards).
• Employee assistance program.
• Access to on‑demand training courses.

Applicants must be authorized to work in the United States without employer sponsorship. Successful hires must pass pre‑employment checks. If applicable, candidates must meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive.

CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.