Strategic Account Manager

Strategic Account Manager

The Strategic Account Manager has dual responsibility to be the primary point of contact for a select number of key customers and manage the relationship with assigned strategic accounts within the continental USA. In managing the assigned strategic accounts, the person contacts the corporate headquarters of these customers or prospects, manages the overall relationship and business development strategy, and ensures consistent formatting, pricing, scopes of work, terms, and conditions on all quotations and contracts.

At Rain for Rent, we move water—every day. As the leading provider of temporary liquid handling solutions, we’re recognized for our systems engineering expertise, cost‑effective problem solving, and the high value we deliver to organizations facing critical liquid management challenges. Our experienced teams, supported by skilled engineers, continually redefine what customers expect from a liquid handling provider. We design innovative equipment and harness cutting‑edge technology to meet the demands of the toughest environments.

From water handling and irrigation to temporary liquid storage, our solutions consistently exceed customer expectations for quality and service. We are committed to completing every project safely, efficiently, on time—and done right the first time.

The Strategic Account Manager has dual responsibility to be the primary point of contact for a select number of key customers and manage the relationship with assigned strategic accounts within the continental USA. The primary goal of this position is to increase revenue and customer satisfaction with assigned strategic account customers by developing and executing annual account plans. In managing the assigned strategic accounts, the person calls on the corporate headquarters of these customers or prospects, manages the overall relationship and business development strategy, and ensures consistent formatting, pricing, scopes of work, terms, and conditions on all quotations and contracts with the strategic accounts.

• Lead and manage strategic accounts to increase market share, profitability, and revenues.
• Prepare budgets, account plans, and succession plans for each assigned account.
• Establish relationships up and down the chain of command for each strategic account.
• Meet or exceed assigned strategic account revenue goals.
• Work closely with Sales Representatives, Regional Sales Managers, Branch Managers, Regional Vice Presidents, and Corporate Staff to support their strategic and regional account efforts.
• Communicate account objectives for sales, and coordinate project scope of work, product and resource needs, timelines, and customer service to branch and corporate personnel.
• Ensure accounts receivable for assigned accounts do not go past 90 days (≤8% over 90).
• Assist in the development of marketing and training materials and contribute to development of the segment strategy including product development, brand positioning, pricing, and expansion.
• Develop new sales opportunities using creativity and resourcefulness.
• Actively lead the resolution of strategic account issues.
• Prepare written monthly reports and weekly updates on account revenues and issues.
• Increase visibility of the corporate strategic account program by attending regional meetings, sales presentations, conference calls, conferences, trade shows, conducting BB / TS and other interactive opportunities.
• Promote the company value proposition including full service solutions.
• Attend industry events for networking and continual professional development.
• Manage travel and entertainment expenses within budget.
• Handle high‑stress situations and communicate calmly, concisely, and professionally.
• Commit to exceeding customer expectations; be versatile and manage changing priorities.
• Actively promote the best practice of safety and environmental standards and behaviors.
• Exhibit strong work ethic and negotiation skills.
• Other duties as assigned to support the operation.

• Comprehensive medical, dental, and vision insurance
• Matching 401(k) retirement savings plan
• Competitive base salary
• Ni…