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Account & Relationship Management Executive
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-06-15
Listing for:
Wolters Kluwer
Full Time
position Listed on 2026-06-15
Job specializations:
-
Sales
Business Development, Sales Representative, Sales Development Rep/SDR, Client Relationship Manager -
Business
Business Development, Client Relationship Manager
Job Description & How to Apply Below
About the Role
As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.
Responsibilities- Develop in-depth relationships with key decision‑makers in assigned accounts.
- Conduct thorough needs analysis to align products/services to customer requirements.
- Negotiate terms and close sales with a high degree of authority.
- Develop and implement targeted sales strategies.
- Track and analyze sales performance metrics and tailor strategies accordingly.
- Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
- Provide detailed and accurate sales forecasts.
- Support clients during the implementation of products/services.
- Resolve complex customer issues promptly and effectively.
- Identify opportunities for upselling and cross‑selling within the account portfolio.
- Communication:
Excellent verbal and written communication skills. - Negotiation:
Strong negotiation skills for setting terms and closing deals. - Product Knowledge:
Solid understanding of the organization's products or services. - Sales Strategy:
Ability to design and implement targeted sales strategies. - CRM Expertise:
Advanced use of CRM software for account management. - Problem‑Solving:
High proficiency in resolving complex customer issues. - Analytical
Skills:
Strong analytical skills for tracking and adapting sales performance. - Relationship Building:
Exceptional ability to build and maintain long‑term client relationships.
$71,300.00 - $ USD
Eligible for commission.
- Medical, Dental, & Vision plans
- 401(k)
- FSA/HSA
- Commuter benefits
- Tuition assistance plan
- Vacation and sick time
- Paid parental leave
Full details of our benefits are available upon request.
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