Account Manager: MI office

Account Manager – (Michigan onsite) Biz Link Robotic Solutions USA is seeking a high-energy, self-motivated Account Manager to spearhead our growth within the Southwest Territory. This role is the primary engine for market expansion, responsible for identifying new opportunities and managing key automation accounts. You will act as the critical link between our customers’ complex automation needs and Biz Link’s innovative product/service groups.

This position requires a "hunter mentality” with a dedicated approach to Client retention and creative problem-solving. Success in this role is defined by meeting forecasted sales goals and delivering world-class customer satisfaction through strategic relationship building.

• Research and develop new customer opportunities to successfully expand into key target markets.
• Generate formal and informal leads continually to maintain a robust and active sales opportunity pipeline.
• Actively promote and sell all applicable Biz Link products and services, including representing the company at trade shows and marketing activities.
• Maintain leadership at established sites and coordinate effectively with local account managers for key accounts.
• Act as a consultative liaison to bridge the gap between customers' automation needs and Biz Link’s technical service groups.
• Develop and manage specific relationship maintenance strategies for existing organizational contacts to ensure high retention.
• Manage budgeted sales goals and provide accurate monthly rolling forecasts utilizing corporate CRM software.
• Prepare and track customer quotes accurately, while assisting the Accounts Receivable team with payment collections.
• Collaborate cross-functionally with Operations, Quality Management, and Customer Service to ensure world-class customer satisfaction.
• Adhere strictly to all corporate compliance rules, policies, and the Biz Link Code of Conduct.
• Participate actively in team-building projects and attend meetings focused on continuous improvement and streamlining internal processes.
• Commit to a 60%+ travel schedule to prioritize on-site customer visitation and maximize regional profitability.

• B.A. or B.S. degree or equivalent work experience.
• Over 5 years of related sales experience.
• Robot and Automation experience.
• Strong written and verbal communication skills.
• Cooperative and enjoys working in a cohesive team.

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