Financial Consultant

Position Title

Financial Consultant

Sterling Heights, MI 48310

The Financial Consultant has the primary responsibility of retaining and expanding company relationships and soliciting new retail Investment and Insurance business from prospective customers. Advise and assist Flagstar customers in optimizing their financial position by creating a customized investment strategy designed around their goals, time frame, and comfort level with market risk.

• Meet with customers or prospects to discuss their financial needs and outline appropriate financial products that meet the financial goals for customers.
• Build and maintain excellent relationships with the retail bank branches.
• Direct the investment sales for an assigned group of retail bank licensed bankers through coaching, training, goal setting, marketing plans and daily support.
• Conduct team performance meetings, observations, maintain an action plan, ensure cross training and compliance requirements are met.
• Process all paperwork in a timely manner.
• Stay current with all customer and partner communications and deadlines.
• Maintain a highly compliant investment business.
• Conduct phone calls to existing and prospective retail bank customers and Book of Business customers.
• Lead, establish priorities and prepare presentations for these calls and coach retail bank licensed bankers on conducting a successful prospect call.
• Document calls and results and submit reports to superiors as required.
• Use independent judgement and discretion to make decisions and analyze and resolve problems.
• Perform special projects and additional duties and responsibilities as required.
• Adhere consistently to regulatory and compliance policies and standards and complete required compliance trainings.

• Education:
  
  High School / High School Equivalency (GED, HiSET, TASC) or foreign equivalent.
• Minimum experience:
  
  2+ years of retail sales.
• Licenses:
  Life, Health and Accident license(s). If not held at hire, obtain within 120 days.
• Variable Annuity license, if not held at hire, obtain within 30 days of passing Series 63 exam.
• Series 7 license, if not held at hire, obtain within 1 year of hire.
• Series 63 and/or Series 66 license, if not held at hire, obtain within 90 days of passing Series 7 exam.
• All time frames may be extended or modified by management based on good cause.

• Undergraduate Degree (4 years) or equivalent experience.
• Banking experience.
• One year of sales experience in the investment/insurance industry.
• Retail investment sales experience.
• Experience coaching or leading a team.

• Demonstrated sales success, exceeding expectations.
• Adaptability, collaboration, relationship building, reliability, and motivation.
• Willingness to call prospects and existing clients for sales opportunities.
• Strong customer service skills and problem resolution.
• Work well with branch employees and customers.
• Excellent listening, verbal and written communication.
• Strong coaching skills.
• Teamwork.
• Follow company policies and procedures.
• Build and maintain effective relationships with stakeholders.
• Align relationship building with enterprise goals.
• Build trusted client relationships.
• Support positive work culture and productive environment.

The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting. Will travel between assigned branches. A few overnight stays required per year for training and recognition.

Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Flagstar is an Equal Opportunity Employer. We are committed to providing clear and accurate compensation information in accordance with applicable laws.