Inside Sales Assistant

Job Description

Ashcom Technologies Inc, is a premier developer of business system software and related mobile and Web technology solutions servicing a variety of industries. Ashcom is currently seeking an Inside Sales Assistant to join our growing, fast-paced company. Responsibilities of this position include, but are not limited to, engaging and securing new and future business contacts, lead qualification, customer service and market research within a small team environment working from our offices in Ann Arbor, Michigan.

• Possess excellent verbal, written, interpersonal, and customer service skills.
• Capability to successfully carry out open-ended conversations.
• Ability to uncover relevant information about potential clients, their company, as well as their needs and wants.
• Aptitude to determine the level of opportunity available with each lead.
• Competent computer and internet skills.
• Possess intuitive problem solving skills.
• Organized and able to keep copious notes for a multitude of leads as well as strong attention to detail.
• Ability to multitask in a fast-paced and quickly changing environment.
• Possess some sales and or customer service experience.
• Capacity to work independently with honesty and integrity as well as in a team environment.

• Contact cold or warm leads, introduce products and services.
• Accurately gage the level of opportunity of a lead.
• Create, update, maintain, and locate lead encounters and activities in a database.
• Foster and maintain relationships with potential clients and current customers.
• Present research findings to team.
• Other duties as assigned.

2+ years sales and customer service experience. A working knowledge of Microsoft Office Suite is a must.