Senior Key Account Manager

Job Overview

Senior Key Account Manager – Bosch Mobility Aftermarket. Responsible for customer relationship management, account strategy, and contract implementation, ensuring customer satisfaction and long‑term growth.

• Support tool development and release processes.
• Research, identify, and develop collaborative customer relationships.
• Formulate sales strategy aligned with the sales plan using market and competitor knowledge; identify unique selling propositions and differentiators.
• Identify opportunities for campaigns, services, solutions, and distribution channels to increase sales.
• Develop and present solutions to customer decision makers.
• Forecast, track, and record sales activities to meet or exceed targets.
• Track and report global revenue sharing with customers.
• Lead contract amendments and/or renewals internally and with customers.
• Support customer service in resolving dealer issues locally and globally.
• Assist in the maintenance of the customer e‑commerce platform.
• Support new dealer account setup and account changes.
• Analyze and evaluate complex customer requirements independently.
• Collaborate with internal product and service owners to deliver features, functions, and specifications aligned with customer needs.
• Assist in global product launches and customer initiatives.

• Bachelor’s degree or equivalent relevant experience required.
• Minimum of 5+ years of related account or project management experience.
• Highly organized and able to handle multiple projects, initiatives, and issues within established due dates; experience leading global, cross‑functional teams preferred.
• Experience working with technical and/or complex solutions preferred.
• Ability to develop a winning strategy that solves customer concerns.
• Proven track record of meeting or exceeding objectives.
• Excellent presentation skills; deliver professional content passionately.
• Flexibility to meet changing business and customer demands.
• Typical travel – 25%, may increase as needed.
• Must be within a commutable distance to the facility; relocation support not offered.
• Eligible to work in the US without VISA sponsorship.
• Not eligible for internal VA/VN international assignment.

• Medical, Dental & Vision
• Life and Supplement Life
• Long and Short Term Disability
• Paid Time Off & Holidays
• 401K – with generous company match
• Additional retirement benefit 100% company paid
• Annual bonuses
• Tuition Assistance
• Paid Volunteer Time
• Associate discounts on Bosch products

All your information will be kept confidential according to EEO guidelines.

Equal Opportunity Employer, including disability/veterans.