Dairy Management Advisor

Join smaXtec, a leader in cutting-edge dairy technology, and play a pivotal role in transforming how farmers manage herd health and productivity. We’re seeking an experienced Dairy Management Advisor who is tech‑savvy and knowledgeable about cow health to help our customers boost their operational success with smaXtec’s technology.

• Manages and supports installation of smaXtec on farm at our customer’s premises
• Utilizes system and data collection to analyze return on investment and proactively supports customer success and experience
• Builds and establishes long‑term customer relationships and utilizes upselling potential
• Trains and supports customers with the implementation and use of our system
• Performs troubleshooting and collaborates with internal teams to resolve issues timely
• Provides solution‑oriented and competent advice for a wide range of customer inquiries
• Presents and represents smaXtec at agricultural trade fairs and events
• Efficient use of our CRM system for daily work

• A minimum of four years of experience in the dairy industry, preferably as a herd manager or responsible for cattle health or feeding.
• At least two years of experience in an Account Manager or consultant role, preferably in the dairy industry.
• Bachelor’s degree in Dairy Science, Animal Health, or related field preferred.
• Passionate about cows and the dairy industry.
• Enjoy being out in the field and having direct contact with farmers.
• Advanced knowledge of the dairy industry and cow health protocols.
• Valid driver’s license and good driving record.
• Open to travel, including overnight travel, approximately 50% of the time in the US and internationally as needed.
• Enthusiasm for innovative agri‑technologies and a good hands‑on mentality, with a proactive, customer‑ and solution‑oriented approach.

Due to the nature of this role and its required proximity to customers, candidates must live in Michigan.

Competitive salary and comprehensive benefits package, including health, dental, vision coverage, 401(k), broad‑based ownership program, and paid time off.