Pharmaceutical Sales - Neuroscience Specialist

Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health.

The Neuroscience Specialist will report directly to the respective Area Business Lead, coordinating with cross‑functional colleagues in Medical (MSLs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guidelines. This individual will serve as the primary point of contact for HCP customers and should possess a broad range of expertise, capable of addressing complex on‑label information based on approved content.

This position is designed to enhance customer engagement, thought leadership, and business planning within the organization. The role involves proactive outreach to healthcare professionals (HCPs), facilitating discussions, and elevating insights to inform strategic decisions.

• Conduct proactive outreach to HCPs on topics such as product access, on‑label information, and established patient care guidance.
• Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., CSS) as needed.
• Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Ensure customer requests are met and solicit feedback on the quality of engagement.
• Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
• Action on insights collected from customer‑facing roles to inform local strategy and business goals.
• Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals.

• Territory Analysis / Business Planning – Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget.
• Displays knowledge of territory and business conditions that impact sales results to establish near‑term priorities for his/her territory business plan.
• Responds compliantly to competitive threats and opportunities.
• Educates office staff on payer guidelines and reimbursement procedures to increase pull‑through.
• Effectively utilizes promotional materials.
• Selling Skills, Engagement & Account Pull‑Through – Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately.
• Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call.
• Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders.
• Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members. Takes personal responsibility for follow‑through and providing value to the accounts by providing accurate information in response to their needs.
• Delivers effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references (e.g. studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competition.

• Bachelor’s degree
• Must have at least one of the following experiences:
  • 2+ years of pharmaceutical or medical device sales experience; less experience considered for employees who successfully complete the Otsuka Ready Now program.
  • 3+ years of business‑to‑business (B2B) or equivalent outside sales experience, in regulated, clinical, or customer engagement experience.
  • 2+ years of clinical healthcare experience (e.g., Nurse Practitioner, Physician Assistant, RN, or similar) with demonstrated patient‑facing, medical education, or therapy‑focused responsibilities.
• Preferred:
  • CNS knowledge is highly valued.
  • Demonstrated ability to communicate complex clinical…