Sales Professional

Company Description

Germain Automotive Partnership operates 17 state-of-the-art sales, service, and insurance facilities across Central Ohio and Naples, Florida, representing brands such as Lexus, Nissan, Ford, Mazda, Toyota, Hyundai, Subaru, KIA, Volkswagen, Lincoln, and Germain Insurance. The partnership offers a full range of automotive products and services, including new and used vehicles, maintenance and repair, genuine parts, and multiple insurance options. Its growth has been driven by a strong focus on world-class customer service and long-term relationships with clients.

Team members join a collaborative, family-oriented culture that values professionalism, integrity, and continuous improvement.

This full-time, on-site Sales Professional role is located in Lansing, MI. The Sales Professional will engage customers in the showroom and by phone or digital channels, conduct needs assessments, present vehicle options, arrange test drives, and guide customers through the purchase or lease process. Daily tasks include following up with leads, maintaining accurate records in the CRM system, coordinating with finance and service teams, and ensuring all required documentation is completed.

The role also involves staying current on product features, promotions, and inventory, delivering clear, honest information, and providing a customer experience aligned with Germain Automotive Partnership's service standards.

• Demonstrated skills in customer service, relationship building, and active listening to understand buyer needs.
• Strong sales, negotiation, and closing abilities, with comfort presenting product features and value.
• Effective communication skills, both verbal and written, with professional presentation and phone etiquette.
• Basic proficiency with computers, CRM systems, and digital tools for managing leads and customer records.
• Ability to work on-site full time, including evenings and weekends as needed, and maintain reliable attendance.
• Self-motivated, goal-oriented work style with the ability to manage multiple customers and tasks in a fast-paced environment.
• Prior automotive sales or retail sales experience is preferred but not required; willingness to learn and accept coaching is essential.
• High school diploma or equivalent required; additional education or sales training is a plus.
• Valid driver's license with an acceptable driving record, in accordance with company and insurance requirements.