Showroom Sales Support

Builders Supply, 700 S Hosmer, Lansing, Michigan, United States of America

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths;

a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.

Builders Plumbing & HTG is one of those trade names and is looking for a
Showroom Sales Support
at their
Lansing, MI
location.

Pay for Showroom Sales Support is between $17 and $19 per hour at this location.

Are you outgoing and service-oriented? Do you enjoy staying up to date on the latest kitchen and bath design trends? Are you organized and an excellent communicator? If so, we’d like you to join our team as
Showroom Sales Support
.

About the Role:

Provide hospitality and warmly welcome each customer and introduce them to a Showroom sales consultant.

Provide administrative support and schedule appointments for the Showroom sales.

Determine customer needs, direct them to the best products to address their needs.

Provide customers with accurate information regarding product specifications, product suitability, pricing, and availability.

Enter sales orders and bids, expedite purchases, stay engaged with customer by following up throughout the sales process.

Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.

Keep the showroom clean, neat, current, stocked, and safely displayed.

Maintain product literature files to ensure the most current and accurate information is always available to our customers.

Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.

Successfully complete required safety and compliance training programs as assigned.

Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

Experience in customer service or showroom sales

Knowledge of products sold in the showroom preferred

Our ideal candidate will also:

Be knowledgeable of kitchen and bath design trends.

Demonstrate outstanding customer service and verbal/telephone communications skills.

Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.

Be able to build positive working relationships and inspire teamwork with co-workers.

Be able to plan, organize, and multi-task.

Be able to be self-directed, detailed, and highly organized.

Beable to learn and operate the computer related systems used to process orders.

Read, write, speak and understand English.

Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

The benefits of working with us:

Our culture is well-suited for exceptional people who…