Sales Account Manager

Sales Account Manager

Full-Time | Competitive Compensation + Comprehensive Benefits

Location: Lansing, MI

Our Client, a nationally recognized leader in disaster recovery and property restoration, is seeking a driven, relationship-focused Sales Account Manager to develop new commercial business while growing and managing long-term client partnerships.

This opportunity is ideal for a polished, highly motivated sales professional with a proven track record of cold calling, prospecting, and developing new business from the ground up
. Success in this role comes from building trust, creating lasting relationships, and becoming a valued resource for commercial clients.

Unlike organizations that provide an established book of business, Our Client is looking for someone who can build their own territory through strategic prospecting, networking, and relationship development
, creating new opportunities for the operations team in a relatively short timeframe.

If you are energized by winning new business, expanding existing accounts, and representing one of the industry's most respected brands, this is your opportunity.

Our Client offers competitive compensation, discretionary bonus opportunities, and a comprehensive benefits package including:

• 401(k) with company match
• Medical, Dental & Vision Insurance
• Life & Disability Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Time Off
• Ongoing training and professional development

As a Sales Account Manager, you will be responsible for developing new business opportunities while managing long-term customer relationships across your assigned market.

You will:

• Serve as the primary point of contact for commercial clients.
• Prospect and develop new accounts through cold calling, networking, and relationship building.
• Grow existing accounts by identifying additional service opportunities.
• Respond promptly to client inquiries while delivering exceptional customer service.
• Represent Our Client at trade shows, networking events, and client meetings.
• Build a strong sales pipeline and consistently generate qualified opportunities for the operations team.

This position is ideal for someone who combines strong relationship-building skills with a hunter mentality and thrives in a fast-paced, results-driven sales environment.

• Generate new business through strategic cold calling, prospecting, networking, and referrals.
• Develop new commercial relationships from the ground up rather than relying on an existing customer base.
• Schedule meetings with key decision-makers including Facilities Managers, Property Managers, Building Engineers, Risk Managers, and other commercial stakeholders.
• Leverage existing industry contacts when possible while continuously developing new relationships.
• Build and maintain a healthy sales pipeline.
• Meet or exceed sales goals and activity targets.

• Manage and grow a portfolio of commercial accounts for long-term success.
• Build trusted advisor relationships with customers.
• Identify opportunities to expand services within existing accounts.
• Ensure exceptional customer satisfaction through responsive communication.
• Maintain regular follow-up with clients to strengthen long-term partnerships.

• Attend trade shows, networking events, association meetings, and marketing functions.
• Represent the company professionally within the local business community.
• Organize and host client appreciation and marketing events.
• Set up marketing displays and distribute promotional materials.
• Report marketing activity and measurable results to leadership.

• Work closely with local operations and national account teams.
• Coordinate with project teams to ensure exceptional service delivery.
• Resolve customer concerns quickly and professionally.
• Promote teamwork across departments to ensure client satisfaction.

• Monitor sales metrics, forecasts, and revenue goals.
• Maintain accurate CRM records and account documentation.
• Track account performance and business development activities.
• Stay current on company services, competitors, and industry trends.

• Proven success in outside sales and business development
  , with a strong emphasis on cold calling and prospecting.
• Demonstrated ability to build a book of business from scratch.
• Experience…