Technician, Union - Rental Field Service

Technician, Union - Rental Field Service

Position duties include but are not limited to: perform mechanical services on equipment both Customer and Company owned at job sites or in the shop.

Objective
:
Perform mechanical services on equipment.

Description

Responsibilities

• Diagnoses and repairs equipment in the shop or at customer sites.
• Initiates and/or completes all associated paper work for the service and/or repair.
• Maintains customer satisfaction by understanding the customers’ needs and time constraints.
• Maintains company issued vehicles, equipment, tools, work areas, etc.
• Performs related duties as required.
• Equipment should be cleaned, greased, all fluid levels checked and be in proper operation condition before being placed on the ready line.
• Internal shop repair orders are to be completed on each piece of equipment as work is performed.
• All service calls are to be performed in a timely and efficient manner.
• Adhere to manager’s and lead mechanic’s directions regarding all repairs and service calls.
• Properly tag all equipment.
• Storage of equipment/vehicles in appropriate manner when not in use to prevent property damage.
• Complete any and all special assignments or projects from manager on a timely basis.
• Safety:
  Don’t violate safety policies or rules, work toward zero accidents, report all accidents and near misses to supervisor.
• Actively participate in safety meetings.
• Keep tools in a good and safe condition.
• Wear safety glasses at all times while working in the shop and while working in the field.

Qualifications

• Knowledge, skills and abilities typically acquired through a high school education or the equivalent with a technical background or additional training preferred.
• Three to five years’ mechanical experience with heavy equipment and a strong working knowledge of hydraulics, powertrain, electronic/electrical systems etc.
• Good decision-making and creative thinking skills.
• Good problem solving, diagnostic and troubleshooting skills.
• Moderate computer skills, including experience using Microsoft Office.
• Good customer service skills, basic prospecting skills and the ability to meet and/or exceed customer expectations.
• Good listening and verbal communication skills.
• A working knowledge of safety rules, laws and regulations concerning engine service, hydraulics, electrical, technical functions of various components and tooling procedures and capabilities.
• Self-motivated with the ability to work with little supervision and achieve required goals and objectives.
• The ability to work over time and weekends.
• The ability to uphold professionalism with both internal and external customers.
• May be required to obtain a CDL.
• Must have a good driving record and the skill to operate trucks of one ton or less.