Field Services Engineer

Field Service Engineer / Technical Service Representative

Seeking a hands‑on Field Service Engineer to support customers primarily in the Detroit, MI area and throughout Michigan, with travel up to 50%. This role is responsible for installation, maintenance, troubleshooting, and repair of complex equipment combining mechanical, electrical, electronic, software, and power systems. Strong high voltage experience is required.

• Perform on‑site installation, maintenance, calibration, and repair of equipment across mechanical, electrical, electronic, and software systems
• Diagnose and troubleshoot issues involving high voltage power systems, circuits, controls, and integrated components
• Read and interpret electrical schematics, wiring diagrams, and technical documentation to identify root causes and implement solutions
• Test and verify system performance, including mechanical assemblies, electrical systems, and software functionality
• Work directly with customers to identify operational issues and provide technical solutions, repairs, and adjustments
• Replace or repair defective components including wiring, boards, sensors, and mechanical parts
• Calibrate and align systems to meet OEM specifications and quality standards
• Provide training to customers on equipment operation, maintenance, and basic troubleshooting
• Prepare service reports, quotes, and documentation related to repairs, warranties, and service activities
• Maintain accurate service records, schedules, and expense reporting
• Manage parts inventory and ensure proper calibration documentation is up to date

• Background supporting equipment that integrates mechanical, electrical, electronic, and software systems
• Experience working with high voltage power systems and electrical equipment
• Ability to read and interpret schematics, wiring diagrams, and technical manuals
• Proven troubleshooting skills across multi-disciplinary systems
• Comfortable working independently in field-based environments
• Experience in customer-facing service roles preferred
• Ability to travel up to 50%, primarily within Michigan and surrounding areas

This is a field-based role with a strong regional focus, offering a mix of hands‑on technical work and customer interaction supporting complex equipment in real-world operating environments.