Preventative Maintenance​/Assistant Service Technician

Assistant Service Technician

Job Overview
The Assistant Service Technician maintains light‑commercial and commercial heating, ventilation, air conditioning, and refrigeration equipment and related controls. They assist Senior and Service Technicians when additional staff is required and perform work dispatched by Service Manager/Coordinator. They maintain comprehensive records and communicate work status to all stakeholders.

• Driving company vehicles to and from home, branch office, and job sites as necessary.
• Maintaining light-commercial and commercial HVACR equipment and controls.
• Assisting Service Technicians with inspection and repair of light‑commercial and commercial HVACR equipment and controls.
• Purchasing parts and tools necessary for work from local wholesalers.
• Coordinating and communicating with job team members when present.
• Coordinating and communicating work status with job‑site customer representatives and/or property managers.
• Maintaining complete, accurate, and timely job records in order to keep office well informed of work status.
• Following schedules and tasks set by the Service Manager and Service Coordinator.
• Following all workplace safety, quality, and productivity standards set by Lead Service Technician.
• Following all service procedures set by customer service staff including IVR check‑in, backup paperwork, and picture documentation.
• Participating in training and testing programs as necessary.

• High school equivalency required.
• EPA Certification required.
• NATE ICE certification required.
• English language speaking and writing proficiency required.
• Experience working in a construction business preferred.
• General proficiency with smart phones, computers, tablets, and their related software preferred.
• General proficiency with computers, tablets, and their related software required.
• Ability to maintain light to moderate physical activity for an 8‑hour period in outside environments with exposure to sun, wind, rain, heat, and cold required.
• Ability to perform more strenuous physical activity including extended overhead work in ceilings, crawling and working in tight spaces, and periodically lifting objects weighing up to 75 lbs. required.
• Ability to travel away from home for multiple days at a time preferred.
• Valid driver’s license and acceptable driving record preferred.
• Standard hours are 8:00 AM – 4:30 PM but employee should be prepared to work up to 50 hour weeks when workload demands it.

• Company Vehicle – Hit the road with confidence with a company‑provided vehicle and gas card.
• Work from Home – Start and end your day from the comfort of home.
• Pay for Travel Time – Get paid for your travel time, ensuring every moment counts.
• Tool Allowance – Keep your toolkit sharp and ready with our support.
• Paid Training & Ongoing Development – Fully paid initial and continuous training. Educational reimbursements for continued education.
• Top‑Tier Health Insurance – Choose from excellent options, including a free employee‑only plan.
• Dental & Vision Coverage – Prioritize overall health with added benefits, starting after your first 30 days.
• Supplemental Insurance – Access Accident, Critical Illness, Disability, and Supplemental Life coverage.
• Free Life Insurance – Coverage equal to your annualized pay at no cost.
• 401(k) Retirement Plan – 50 % match on the first 6 % of your contributions.
• Generous Time Off – 7 paid holidays and paid time off (PTO).
• Additional Perks – Discounts on travel, auto, food, and many more.

USD $20.00–$30.00 per hour.