HVAC Service Technician

Are you ready for a fulfilling career as a Residential HVAC Service Technician with West Michigan's premier HVAC, Plumbing & Electrical employer? Service Professor is seeking an experienced HVAC Service Technician for our 1st shift.

• Comprehensive Health Benefits – Starting Day One:
  • Affordable, High Quality Health Care options (company pays 70%)
  • Dental & Vision Insurance
  • Company subsidized Health Savings Accounts
  • Employer-Paid Basic Life and AD&D Insurance
  • Employer-Paid Short- and Long-Term Disability Insurance
• Consistent, Year-Round Work – We keep our teams busy in every season
• 401(k) with Significant Company Match – Plan for your future while you build your career
• Fully Stocked Company Vehicles – So you can focus on the job and get started quickly
• Paid Time Off – Including holidays, floating holidays, and PTO
• Company-Provided Tools, Uniform, and Tablet
• Employee and Family Discounts
• Apprenticeship Programs and On-the-Job Training – Learn quickly and grow your career
• Trades License Incentive Payout Program – Earn cash incentives for achieving key licensing milestones! We recognize the value of your hard work and investment in professional growth—when you obtain or upgrade your trade license, you’ll receive a financial reward for your accomplishment
• Positive, Team-Focused Culture

Our Residential HVAC Service Technician is responsible for maintaining and repairing heating, ventilation, and air conditioning (HVAC) systems in homes and ensuring our customers' homes maintain comfortable temperatures year-round through effective system upkeep and repair.

• System Maintenance: Perform routine inspections and preventive maintenance on HVAC systems to ensure efficient operation. Clean and replace air filters, clean coils, and check refrigerant levels. Lubricate moving parts and inspect belts, fans, and motors for wear and tear.
• System Repair: Diagnose and troubleshoot issues with heating, ventilation, and cooling systems. Repair or replace malfunctioning parts such as motors, compressors, thermostats, and control systems. Test repaired systems to ensure proper functionality.
• Customer Service: Communicate with homeowners to explain problems and potential solutions. Provide estimates for repairs, parts, and labor. Offer advice on system upgrades, maintenance practices, and energy efficiency improvements.
• Upgrades: Evaluate Existing Equipment by inspecting the current HVAC system to assess its age, efficiency, and overall condition. Older systems may require frequent repairs or lack modern energy-efficient technology. Check if the current ductwork, electrical wiring, and other components are compatible with newer, more efficient systems or upgrades.
• Safety Compliance: Ensure that all HVAC equipment and systems work meets safety standards and building codes to prevent hazards such as electrical fires, shocks, or short circuits.
• Customer Service: Communicate with homeowners to understand their heating and cooling needs, provide estimates for projects, and answer any questions or concerns they may have.

• 2 years of HVAC experience, service preferred
• EPA Universal certification required
• Valid Driver's license required
• Knowledge of Service Titan is a plus!
• Strong critical thinking skills necessary to adjust to the demands of the job
• Ability to obtain Chauffeur's license and DOT Card, we can help with these!
• Safety is always on your mind. Whether it be on the road, or in the field.

With a rich local history spanning nearly four decades, Service Professor has evolved into one of West Michigan's most trusted home service repair companies. From our humble beginnings as a small electrical company in Greenville, Michigan, we've grown to serve over 15,000 residential and commercial customers across seven counties. Our commitment to exemplary service, integrity, and transparency has earned us numerous awards and accolades, including recognition as one of West Michigan's 101 Best & Brightest Companies to Work For.

If you're seeking a company where your work is valued, where you're treated like family, and where…