Field Maintenance Specialist - Lansing, MI

Field Maintenance Specialist
-Lansing, MI (Traveling Role)

AGC Heat Transfer, the leading manufacturer of sanitary plate heat exchangers in North America, is seeking a Field Maintenance Specialist to support customers across the U.S. We are looking for a skilled, customer-driven Field Maintenance Specialist based in Lansing, MI
. If you thrive on solving problems, traveling, and being the expert customers rely on, this role puts you at the center of the action.
FLSA Status
- Non Exempt
- Hourly

Reports to:

Service Maintenance Manager

• Perform Plate Check™ and tubular heat exchanger inspections

• Execute repairs, troubleshooting, and installation supervision

• Conduct on-site customer training

• Travel >15 days/month (including some weekends)

• Maintain detailed plant folders, documentation, and follow-up communication

• Collaborate with AGC Sales Engineers on upcoming service needs

• Submit accurate service reports within 48 hours

• Mentor new technicians as needed

• Prior experience as a traveling technician

• High school diploma or GED

• Strong mechanical aptitude and tool experience

• Excellent communication and customer-service skills

• Proficiency with Office 365 (Outlook, Teams, Word, Excel)

• Ability to work independently with minimal supervision

• Maintenance background

• Dairy/food manufacturing experience

• Plate heat exchanger knowledge

• Military service

• $30-$32/hour + bonus potential

• Health, dental, vision, life & disability insurance

• HSA option

• 401(k) with employer match

• Paid vacation, sick time, and holidays

• Company vehicle (as needed), laptop, phone, PPE, clothing allowance

• EAP & wellness programs

Job Type: Full-time, Non-Exempt Travel: ~50%
Work Location: On the road
AGC is an Equal Opportunity Employer.