Salesforce Application Architect - Lansing, MI (Hybrid

Salesforce Application Architect

Location:

Lansing, MI (Hybrid)

Duration: 12 months contract

Interview Process: 60-minute virtual interview via MS Teams (video required). Candidates should join from a laptop and be prepared to share their screen if requested. A screenshot photo of the candidate will be required for all interviews, and a vendor must be present at the beginning of the virtual interview to validate the candidate. This will be followed by an in-person interview for the second round.

Hybrid Work Schedule (Non-Negotiable):
There is no remote-only option.

Required onsite days:
Wednesdays and Thursdays

Remote eligible days:
Mondays, Tuesdays, and Fridays

The resource must meet these requirements from the beginning.

Candidates must be local to the Lansing, Michigan area (within 90 miles) at the time of submission. This requirement is non-negotiable.

• 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders.
• Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals.
• Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences.
• 2–3 Salesforce certifications required (new requirement).
• 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development.

• Salesforce Architect certification (new requirement).
• Experience working on enterprise-level implementations.
• Database-related certifications.

This position functions as a Salesforce Application Architect within the Michigan Department of Health and Human Services (MDHHS), supporting the modernization and ongoing operations of critical Child Welfare and State Hospital systems, including the Michigan Statewide Automated Child Welfare Information System (MiSACWIS) and the Comprehensive Child Welfare Information System (CCWIS). These systems are essential to the delivery of services to vulnerable children and families across Michigan and require high availability, scalability, and compliance with state and federal standards.

The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with MDHHS's strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).

• Lead end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.
• Conduct org health checks and platform assessments, delivering actionable recommendations based on Salesforce best practices.
• Participate in Design & Discovery sessions and promote the adoption of Salesforce's Well-Architected Framework.
• Provide technical leadership and mentorship to development teams, including state employees and contractors.
• Collaborate with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
• Oversee proof-of-concepts (POCs) to validate the technical feasibility and business value of proposed solutions.
• Ensure Secure Application Development Lifecycle (SADLC) practices are followed throughout all phases of development and deployment.
• Set the technical direction for MDHHS Child Welfare applications.
• Support 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies.
• Ensure compliance with security, performance, and regulatory standards.

Serve as the development specialist responsible for the design, development, testing, and documentation of technical software solutions. Solve system design problems and programming issues. Ensure that the solutions are integrated and enhanced to meet the needs of the agency's business plan.

• Lead the development of software applications, server components, and services using various development tools and State of Michigan-approved/supported technologies.
• Plan and coordinate the integration of systems within the business area, external partners, state agencies, and hosting platforms.
• Design and implement application security that complies with State of Michigan policies.
• Lead and direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes.
• Review and approve presentation materials for technical review meetings, approval sessions, and application demonstrations.
• Ensure that technical design strategies and applications adhere to State and agency policies, standards, and guidelines.
• Review and approve State of Michigan system engineering methodology and other required technical deliverables.

Provide…