Programmer Analyst

Job Title:
Programmer Analyst 6

Location:
Lansing, MI-Onsite

Contract-12+ Months

Only Locals

As a Salesforce Developer, you'll be comfortable with the development, design, and implement customizable solutions within Salesforce based upon CRM needs for the Michigan Enterprise Contact Center team at the Department of Technology, Management, and Budget.

• Work with colleagues, customers, and end users to define technical requirements for new projects and future enhancements.
• Ensure that technical requirements tie back to established customer requirements and performance goals.
• Ensure technical direction is consistent with the client's long-term strategy.
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code.
• Have overall technical responsibility for the technical aspects of project environments.
• Compile internal development guidelines/standards for the development team and ensure the team is following those standards.
• Collaborate with developers for other systems to integrate across the business.
• Ensure proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
• Deliver business value by leveraging technology and communicate strategic technical concepts at an executive level.
• Devise a training plan for the development team for a smooth and successful transition to Maintenance & Operations.
• Participate in each phase of full  lifecycle implementations.
• Work with technical managers, architects, and business stakeholders in gathering requirements and driving the team to implement technical solutions.
• Support Salesforce data migrations, data quality, systems integrations, third-party applications, App Exchange products, and custom development.
• Define, communicate, and manage technical change management and release processes for Salesforce technology efforts.
• Assess  architecture and provide secure, high-performance technical solutions on the  platform.
• Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems.
• Support SFDX development, branch management, merging, and code deployment activities using Azure Dev Ops build CI/CD processes.
• Identify risks and issues from a technical perspective.
• Demonstrate excellent written and verbal communication skills.

• Bachelor's degree or higher in any study.
• Demonstrated hands-on experience with Salesforce, including SFDX and the Salesforce Development Lifecycle.
• 6+ years of strong Salesforce development experience.
• 4+ years of experience developing within the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), Aura, HTML5, and JavaScript.
• 5+ years of experience working with Service Cloud.
• 5+ years of experience working with Salesforce Digital Experience Sites.
• Strong experience migrating from Classic to Lightning.
• Experience migrating Legacy Visualforce Portals to Digital Experience Sites.
• 5+ years of experience with GoMeddo Scheduling customization, or equivalent experience with similar scheduling products.
• 5+ years of experience with Conga Composer.
• 3+ years of hands-on experience with Salesforce Lightning, including LWC.
• Strong knowledge and working experience in Service Cloud and Experience Cloud.
• In-depth understanding of the capabilities and constraints of Salesforce.
• Strong hands-on experience writing Apex programming, Visualforce pages, Apex triggers, Aura Components, and Lightning Web Components.
• Knowledge of implementing solutions using configurations (no-code), such as Flows, Process Builders, and Workflow Rules.
• Hands-on experience integrating Salesforce with cloud-based and on-premises applications using standard and custom REST APIs.
• Good experience with core web technologies including HTML5, JavaScript, jQuery, and web services (REST & SOAP, JSON & XML).
• Hands-on experience implementing authentication protocols (OAuth) to integrate third-party applications.
• Demonstrated successful implementation of Batch Apex and/or Schedule Apex development.
• Experience with technical change management and release processes.
• Experience designing and documenting technical architecture solutions.
• Experience with Azure Dev Ops build CI/CD processes.
• Excellent written and verbal communication skills.

• Salesforce Certified Platform Developer II.
• Salesforce Experience Cloud certification.

• 5+ years of experience working with Service Cloud and/or Health Cloud.
• 2+ years of experience with API integrations and Single Sign-On (SSO) implementations.
• Experience using Microsoft Azure Dev Ops or comparable tools for requirements tracking, CI/CD, or release management.
• Exposure to data migration and/or cloud integration projects.
• Salesforce Certified Platform Developer I.
• Salesforce Certified Administrator.
• Familiarity with governmental processes and compliance, including prior experience working with FedRAMP-compliant tools and environments.*