Clerk Imaging Services

Position Summary

Shift: 10:30am-7pm

Position Summary:

Maintains continuity of patient flow within the Imaging Services departments. Greets and communicates with patients, visitors and hospital personnel by telephone, intercom or in person, in a polite and professional manner. Performs other clerical duties as required. Assists technologists as needed.

• Works with Central Scheduling to provide appropriate coordination for patient appointments
• Conveys department schedules to the appropriate personnel
• Receives patients/visitors and notifies the appropriate departments
• Assists departments with administration of contrast
• Answers any patient questions and provides directions when needed
• Ensures that the correct physician and patient orders are received, placed on the ordering system, scanned into medical records, and given to the appropriate personnel
• Answers the telephone, takes messages, and convey messages to appropriate persons/departments
• Assists with monitoring department patients as needed
• Performs any pre-procedure interviews, verifying exam time with the patient in coordination with departments.
• Prepares CD creation or upload of CD within the imaging departments.
• Assists in the investigation and resolution of billing issues
• Performs other department related duties as assigned

Required:

• High school diploma or equivalent
• Minimum 6 months previous clerical or customer service experience

Preferred:

• 6 months to 1 year of data entry and medical clerical experience

• Schedule:
  
  Full-time
• Requisition :
• Daily Work Times: 10:30am-7pm
• Hours Per Pay Period: 80
• On Call:
  No
• Weekends:
  No