Quality Engineer

Level: Experienced

Job Location:

UPS - Rochester Hills, MI 48309
Position Type:
Full Time

Job Shift: Day
Job Category: QA - Quality Control

To ensure product quality requirements are identified and implemented in order to meet customer requirements. Ensuring that the Quality systems/criteria are developed, documented, and maintained for consistent quality assurance.

• Responsible to support Program Managers in development and submission of all APQP documentation required for PPAP, PSO, etc.
• Testing of parts as needed (Functional, Dimensional, Physical properties, etc.).
• Effectively communicate technical issues, solutions, ideas and concepts to a diverse audience including Program Managers, Customers, and Executive Management.
• Collaboration with cross-functional teams including operations, engineering, manufacturing, and inspection to ensure high quality product is delivered to our customers.
• Responsible for setting up inspection modes.
• Conduct proper training to appropriate personnel on Fixtures.
• Work with all levels of the team to ensure customer concerns and requirements are understood and communicated.
• Stop production when nonconforming product is discovered to ensure customer satisfaction.
• Evaluate nonconforming material and identify root cause and report on quality problems or trends for internal and external issues.
• Participate and provide input in product development meetings to review engineering changes, manufacturing methods, planning and process specifications related with (to) product quality.
• Coordinate with customers, related to the quality performance trends and corrective action.
• Communicate production and quality issues with employees and supervisors when necessary.
• Assist in the preparation of 8-D’s, 5Y’s, and present the reports to team members.
• Controls product quality through the development and use of P-FMEAs, Control Plans, Process Flow Charts, SPC, Operator Description Sheets, Quality Alerts, and creating Quality Gates into the production process.
• Develop and implement customer required programs (FMEA’s, Control Plans, Flow Charts, Quality Inspection Instructions, SOP’s, Quality Alerts and etc.) and may be instrumental in delivery of PPAP documentation.
• Use data analytics for products/processes to investigate nonconformance history, identify trends, and drive action to reduce defects.
• Ensure containment on customer/supplier quality issues and at customer/supplier sites.
• Ensure timely completion of internal audit activities as well as layered process audits.
• Assist appropriate Program Manager in creating a plant wide environment which champions quality in all aspects of products, services and personal relationships.
• Lead and participate in nonconformance investigations to analyze and determine root cause, define corrective actions, and ensure corrective action implementation is effective.
• Supports product launches and ensures that process changes are communicated to the supplier.
• Knowledge of AS-9100, and IATF-16949 standards and supports Policy and Procedure development.
• Assists with monitoring assembly operations to determine compliance.
• Participate in/initiate cross functional teams in the pursuit of effective problem solving and mistake proofing quality problems.
• Support and work with Materials and Production departments to plan and perform Run Rates.
• Perform other duties deemed necessary.
• Ensure adherence to all company policies and procedures (i.e., quality manual, associates handbooks, level II procedures, etc.).
• Support Health/Safety/Environmental investigations and the 8D process in order to develop root cause analysis for problem resolution as required.

• BS Degree or Technical Degree, and equivalent experience.
• High School Diploma or GED is required.

• PPAP, APQP, SPC, MSA, FMEA, QOS, 8D problem solving experience.
• Quality Systems such as ISO
  9001, AS-9100, IATF
  16949, knowledge and working experience.
• Knowledge of inspection techniques and measurement instrument usage.
• Capable of performing Gage R&R, capability studies, and reading blue prints.
• Previous supplier relations experience.
• Strong…