Pooled - ATS Student Technician

Job Title

Academic Technology Services - ATS Student Technician

Provide front line tech provisioning, equipment delivery and set-up, and in-person technical assistance.

ATS Technicians provide diagnostics, and troubleshooting for Student Computer Lab systems and printers, personal computers, tablets, and phones. All our services focus on assisting students, faculty and staff. We are a resource for internet access in the dorms and UW apartments, and facilitate a check out program consisting of laptops, tablets, and multimedia devices for students.

During Summer semesters, technicians assist in the replacement of a large portion of the student lab computers.

• Education:
  
  Enrolled College Student
• Experience:
  
  Customer Service experience
• Other requirements:
  Working knowledge of consumer technology;
  Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP.

Our ATS Student Techs are a critical part of providing quality IT services.

The most important skills for a ATS Student Tech are:

• Willingness to learn
• Flexibility to work where needed
• Communication, both verbal and written
• Motivation to take initiative

On-campus:
This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level.

Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at  or email jobapps.

(Academic Technology Services) ATS Student Technicians work primary in the Information Technology Center. They travel across campus to trouble shoot and diagnose systems in Student Computer Labs, and other public areas.