Collection Specialist, G12, Judicial Collections

The purpose of this position is to collect court costs, fees, and fines assessed by the Webb County Judiciaries. In addition, this position is responsible for complying with the Office of Court Administration (OCA) and ensuring that the Collection Improvement Plan (CIP) is being followed in its entirety.

• Collection Improvement Program Compliance within all scopes as mandated by the Office of Court Administration.
• Collect all collateral information from the defendant, including demographics, references, and financials.
• Verify all information provided by the defendants.
• Structure and prepare a financial payment plan for those defendants who require additional time to pay court costs.
• Follow all due diligence to ensure that payment plans are being followed as agreed. This includes phone calls, emails, and all other correspondence needed to make contact with the defendant.
• Document all pertinent information in each case file.
• Receives and processes judges’ rulings; prepares files for individuals ordered to pay fines; corrects discrepancies; monitors compliance with court orders; collects payments.
• Balance out daily cash drawers, deposits, and daily reports.
• Performs any other duties as assigned.

• Knowledge of county and departmental policies and procedures.
• Knowledge of the Texas Office of Court Administration, Collections Improvement Program.
• Ability to communicate in English and Spanish.
• Must provide excellent customer service skills and professionalism.
• Must exude excellent oral and written communication skills.
• Must possess the skill in the analysis of problems and the development and implementation of solutions.
• Must be proficient in the use of computers and Microsoft Software.
• Must have experience in the use of all other office equipment.
• Ability to communicate orally and in writing in the English language and orally in the Spanish language.

• Must have a High School Diploma or GED from an accredited institution.

• The purpose of this position is to ensure all procedures are followed properly to be prepared for the audit performed by the Office of Court Administration (OCA).
• The success of one will be attributed to the efficiency and the effectiveness of following all departmental guidelines.

Occasionally

• Light work that includes carrying objects up to 20 pounds.

Constantly

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Communicating with others to exchange information.
• Repeating motions that may include the use of wrists, hands, and/or fingers.
• Sedentary work that primarily involves sitting/standing.

• Must possess a valid and current driver’s license.
• The Webb County Drug and Alcohol Policy applies to this position. Pre-employment drug and alcohol testing, a Motor Vehicle Record (MVR) check, and a criminal background check are required.
• This position is covered by Civil Service; therefore, is subject to the Civil Service Rules and Regulations in addition to all other Webb County policies.

Valid Texas Driver’s License*

* If the applicant holds an out-of-state license, a State of Texas Driver’s License must be obtained prior to employment.