Registrar Services Specialist

Registrar Services Specialist IJob Title

Registrar Services Specialist I

Texas A&M International University

University Registrar

$17.54 hourly

Laredo, Texas

Staff

The Registrar Services Specialist, under direction, provides administrative and operational support to include updating student records, implementing customer service initiatives, conductingtraining sessions, entering grade changes, and updating degree programs.

• Reviews documents and forms for completeness and tracks filesfor follow up and distributes for review.
• Research and resolve complex issues and respond to inquiries.
  
  Inputs data and updates electronic databases.
• Assists with the administration of financial processes.
  
  Advises, investigates, problem-solves and resolve questions andissues about student accounts.
• May coordinate and perform training.

• Supports the operations of records management while complying with federal, state, and university management retentionpolicies.
• Supports the operations of records management by providing fullcycle records management services for the University's inactiverecords including timely disposal services for confidential and sensitive records while complying with state, federal, and university management retention policies.
• Receives and evaluates transcripts and credit by examination results of existing students; enters transfer work into student records transfer credit system while maintaining general transferequivalencies; responds to inquiries from other campus officials,students, and other institutions concerning transfer credit.
• Provides advising and examines academic records of students to determine progress towards degree and eligibility for graduation.
• Disseminates information to students to include programadmission criteria, course registration options, degree completion,and when needed, refers students to appropriate university offices for assistance.
• Teaches students regarding program monitoring and planningbased on catalog requirements.
• Assists with graduation activities and finalcheck-outs.
• Assists with the general functions and activities of the Officeof the University Registrar.
• Participates in professional development opportunities toenhance advising knowledge and record management skills.

• Education - Bachelor's degree from an accredited institution of higher education.
• Experience - One year of experience in student services,retention, advising or other related area.

• Word processing, spreadsheet, and database programs.
• General office practices and procedures.

• Communicate effectively, orally and in writing.
• Interact effectively and professionally with the general publicand the students served.
• Plan, organize, and perform tasks accurately and independently.
• Strong time-management skills.
• Maintain confidentiality and abide by federal, state, system,and institutional rules and regulations.

None.

General office environment.

This position generally does not supervise employees.

• Position requires a flexible schedule to work evening and/or weekends.
• Position requires on campus, face-to-face interactions.
• Position requires maintaining a regular schedule of attendance on campus and in the workplace

$17.54/hour

Equal Opportunity/Veterans/Disability Employer.