Customer Service Representative -Healthcare; On-Site

Position: Customer Service Representative -Healthcare (On-Site)
Customer Service Representative
-Healthcare (On-Site) page is loaded## Customer Service Representative
-Healthcare (On-Site) locations:
USA, Laredo, TXtime type:
Full time posted on:
Posted Yesterday job requisition :
R1723058

Job Title:

Customer Service Representative
-Healthcare (On-Site)

Job Description The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)##
** A NEW CAREER POWERED BY YOU
**** World’s Best Workplaces**,” “
** Best Company Culture**,” and “
** Best Companies for Career Growth
** As a Customer Service Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
** CAREER GROWTH AND PERSONAL DEVELOPMENT
** This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
** WHAT YOU WILL DO IN THIS ROLE
** As a Customer Service Representative, you will:
* Provide inbound customer support.
* Help customers resolve technical issues.
* Assist in correcting billing concerns.
* Deliver expert customer experiences...with a smile.
** YOUR QUALIFICATIONS
** Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:
* Minimum 6 Months of Customer Service experience
* Empathy* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Bilingual not required, but encouraged to apply.
* Must reside in the United States or have a valid U.S. address for residence
** WHAT’S IN IT FOR YOU
** One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:
* The base salary range for this position is $15- $16/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.

We accept applications for this position on an ongoing basis.
* Daily Pay enrollment option to access pay "early," when you want it
* Company networking opportunities with organized groups in the following topics:
Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, One Earth Champions, and more
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* A modern, state-of-the-art office setting with advanced technologies and a great team
* Programs and events that support diversity, equity, and inclusion, as well as global…