Senior Office Assistant; A264012-9 Bridge II

Position: Senior Office Assistant, (A264012-9), 202, Bridge II
Provides administrative support to one or more City departments. Answers phone calls, schedules appointments, assists with benefits applications, and prepares reports.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

* Oversees administrative processes, such as payroll, accounts receivables/payable, leases, grant management, invoices, requisitions, work orders, etc.; maintains and distributes supplies and inventory.  

* Gathers data, compiles reports, and disseminates information; maintains records and documentation.

* Processes payroll for department employees.

* Provides customer service to patrons and staff.  

* Coordinates program(s) or processes within department, including intake, approval, processing, and reporting, in addition to preparing related policies and procedures.  

* Will be required to drive a City vehicle for City business use.

* Performs other duties as assigned.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

* Knowledge of modern office procedures and methods including computers and applicable software, such as AS400 and Microsoft Office

* Knowledge of English grammar, spelling, and punctuation

* Knowledge of bookkeeping, cash handling, and arithmetic

* Knowledge of program requirements

* Knowledge of advanced clerical practices and procedures

* Knowledge of City of Laredo policies, procedures, and ordinances

Skills and Abilities:

* Skill in planning, organization, and time management

* Skill in customer service delivery

* Skill in performing a variety of duties, often changing from one task to another of a different nature

* Skill in conflict resolution and problem solving

* Ability to organize data, prepare reports, and maintain records

* Ability to build and maintain effective working relationships with others.

* Ability to communicate clearly and effectively both orally and in writing.

* Ability to maintain good planning and organizational skills.

* Ability to take and follow directions from supervisor.

* Ability to give directions to and gain compliance from assigned staff.

* Ability to perform strenuous work and routine work.

* Ability to maintain a valid Texas Driver License and a good driving record.

* Ability to project a positive and professional image of the City of Laredo.

* Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language.

* Ability to comply with all City of Laredo's policies and procedures.

* Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of this position.

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS

Physical Effort Requirements Position will have the following exposures

* Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.

* Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Work Environment Locations Position will require the employee to work in the following types of work environments

Never

* Outdoor environment

* Street environment (near moving traffic)

* Construction site

* Confined space

* Warehouse environment

* Other: ______

Seldom

* Outdoor environment

* Street environment (near moving traffic)

* Construction site

* Confined space

* Warehouse environment

* Other: ______

Sometimes

* Vehicles

Frequently

* Office or similar indoor environment

* Outdoor environment

* Street environment (near moving traffic)

* Construction site

* Confined space

* Vehicles

* Warehouse environment

* Other: ______

Exposures Position will require the employee to be exposed to the following environmental elements

Never

* Individuals with known violent backgrounds

*…