Global Customer Care & Claims Advisor
Job in
Laredo, Webb County, Texas, 78040, USA
Listed on 2026-07-18
Listing for:
American Express
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
American Express in Austin, TX is seeking a Customer Service Advisor to provide frontline support by explaining benefits and assisting customers over the phone. You will document data, claims, and contact details while delivering a courteous, customer-first experience.
The role emphasizes relationship building, active listening, and problem solving to help clients maximize use of our online platform. You will meet productivity targets, comply with regulations, and adapt to a fast-paced,
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