Senior Office Assistant; A263910-5 Airport
Listed on 2026-07-21
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Clerical
Provides highly responsible, complex clerical and administrative assistance. Collects and processes revenue on a daily basis; handles large amounts of cash, checks, and money orders. Assists in the maintenance and preservation of book records, documents and files. Performs a wide variety of complex fiscal processes to account for City records and funds. Ensures fiscal processes are in compliance with established policies and procedures.
Provides excellent customer service to patrons and staff.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
- Oversees administrative processes, such as payroll, accounts receivables/payable, leases, grant management, invoices, requisitions, work orders, etc.; maintains and distributes supplies and inventory.
- Gathers data, compiles reports, and disseminates information; maintains records and documentation.
- Processes payroll for department employees.
- Provides excellent customer services to patrons and staff.
- Coordinates program(s) or processes within department, including intake, approval, processing, and reporting, in addition to preparing related policies and procedures.
- Will be required to drive a City vehicle for City business use.
- Performs other duties as assigned.
- Modern office procedures and methods including computers and applicable software, such as AS400 and Microsoft Office
- English grammar, spelling, and punctuation
- Bookkeeping, cash handling, and arithmetic
- Program requirements
- Advanced clerical practices and procedures
- City of Laredo policies, procedures, and ordinances
- Planning, organization, and time management
- Customer service delivery
- Ability to perform a variety of duties, often changing from one task to another of a different nature
- Conflict resolution and problem solving
- Organize data, prepare reports, and maintain records
- Build and maintain effective working relationships with others
- Communicate clearly and effectively both orally and in writing
- Maintain good planning and organizational skills
- Take and follow directions from supervisor
- Give directions to and gain compliance from assigned staff
- Perform strenuous work and routine work
- Maintain a valid Texas Driver License and a good driving record
- Project a positive and professional image of the City of Laredo
- Communicate both orally and in writing in English; orally in Spanish
- Comply with all City of Laredo’s policies and procedures
- Maintain good health and physical condition sufficient to permit the full performance of the duties of this position
- Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.
- Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work.
- Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.
- Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
- Exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
Never
- Street environment (near moving traffic)
- Construction site
- Confined space
Seldom
- Outdoor environment
- Warehouse environment
Sometimes
- Vehicles
Often
- Office or similar indoor environment
Never
- Extreme cold (below 32 degrees)
- Extreme heat (above 100 degrees)
- Communicable diseases
- Fumes or airborne particles
- Toxic or caustic chemicals or substances
Seldom
- Individuals with known violent backgrounds
- Moving mechanical…
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