Mobile Clinic Driver​/Patient Navigator

Description

Safely and responsibly drives the Center's Mobile Clinic to and from a variety of locations as needed for Center services. Also provides operational support for new service delivery sites to improve the health of low-income women in underserved communities by expanding access to preventative healthcare and support services wo established women's health programs.

Directly supervised by the WPHMU Program Coordinator.

Requires stooping, bending, lifting etc. May require moving up to 80 pounds.

• Performs pre-trip inspection procedure to prepare the vehicle for travel.
• Picks-up and drives the vehicle to location, as per the established daily schedule.
• Performs site preparation procedures to ready the vehicle for operation upon arrival at destination (i.e. awnings, tables, chairs, etc.)
• Returns vehicle to the clinic and performs shut down procedures, including onboard generator, water/waste tank, septic and power, any and all electronic equipment, such as computer, printer, fax, etc., returning vehicle to designated facility at the end of event(s).
• Performs necessary procedure for short and/or long-term storage.
• Performs fueling and refueling for the vehicle as needed.
• Maintains and checks equipment for malfunction and/or damage.
• Performs basic upkeep of the unit(s) including: emptying the trash, sweeping/mopping the floor, and dusting/disinfecting surfaces, etc.
• Greets members and provides reception services.
• Provides excellent customer service to patients, students, their parent(s) and staff.
• Works closely with clinical staff.
• Exhibits strong interpersonal skills.
• Stocks and supplies medical office materials.
• Cleans and organizes vehicle.
• Other duties as assigned.

• Assesses patients' barrier's to women's preventative health services via an assessment tool that includes screening for non-medical service needs provided by the program.
• Educates patients on the available services' standard educational materials.
• Tracks patient follow-ups to monitor progress in completing needed services.
• Collects data to evaluate the primary outcomes of patient navigation, including patient adherence to service recommendations and patients lost to follow-up.
• Keep meticulous records including number of patients served, referrals, outcomes and any other activity conducted.
• Establish and maintain contact with patients to provide referrals and conduct follow-ups.
• Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate.
• Continuously expand knowledge and understanding of community needs, resources, services and programs available.
• Maintain confidentiality per HIPAA guidelines in regards to patient information.
• Functions as part of a team while being self-motivated and self-directed.
• Participate in all required training and education sessions required by the program.
• Performs other duties as assigned.

• High school diploma or G.E.D.
• A valid Texas Commercial Driver's License class B required.
• Must have current Texas driver's license in good standing.
• Six months to 1-year experience driving a commercial vehicle (RV, bus, ambulance, fire truck, or other large vehicle) required.
• Bilingual in English and Spanish preferred.

• Ability to travel between all clinic sites.
• Carry out verbal and written instructions.
• Maintain confidentiality of information.
• Ability to manage time effectively and efficiently.
• Ability to work effectively and to deal tactfully with professional personnel as well as with the public.
• Project a positive and professional image of Gateway Community Health Center, Inc.
• Work flexible hours.