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Patient Champion
Job in
Laredo, Webb County, Texas, 78045, USA
Listed on 2026-08-24
Listing for:
Doctors Hospital of Laredo
Full Time
position Listed on 2026-08-24
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
Doctors Hospital of Laredo in Laredo, TX seeks a Patient Experience Coordinator to drive patient perception improvements through data-informed strategies and staff education. You will support service excellence initiatives, patient advocacy programs, and regulatory-compliant complaint resolution while fostering a WOW culture of care.
The role collaborates with DHL management to deploy improvement plans, monitor Press Ganey/HCAHPS metrics, and provide ongoing staff education on AIDET and service
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