RN Patient Leader
Job in
Laredo, Webb County, Texas, 78045, USA
Listed on 2026-08-26
Listing for:
Universal Health Services
Full Time
position Listed on 2026-08-26
Job specializations:
-
Healthcare
Job Description & How to Apply Below
Doctors Hospital of Laredo, part of Universal Health Services, seeks a Patient Experience Coordinator to partner with DHL management to elevate patient care. You will use patient experience data and feedback to drive improvements and serve as an education resource for staff and volunteers, including AIDET, Service Excellence, and Patient Satisfaction initiatives.
This role focuses on daily leadership rounding, trend analysis of Press Ganey and HCAHPS scores, and timely responses to complaints.
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