Guest Service Agent/Relief Night Auditor
Job in
Laredo, Webb County, Texas, 78045, USA
Listed on 2026-07-08
Listing for:
Nexgen Hospitality Ii Llc
Part Time, Per diem
position Listed on 2026-07-08
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
Future Opening:
Guest Service Agent/ Relief Night Auditor
Guest Service Agents are responsible for ensuring that every customer who visits our hotel has a wonderful experience from the moment they walk in, to the time they leave. A successful candidate for this position will be a creative problem-solver, comfortable engaging with customers and passionate about delivering an exceptional hospitality experience.
Responsibilities:
- Greets guests, answers phones and makes reservations
- Checks guests in and out, ensures correct payment method is used
- Answer questions about the local area and things to do there.
- Communicates to other departments any special guests needs
- Keeps desk area clean and organized
- Closes and balances shift
- Work closely with Supervisor, AGM and GM
Relief Night Auditor covers night audit 2 days a week and performs some of the responsibilities of a Guest Service Agent in addition to closing out the business day and completing reports for corporate office and GM/AGM
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