System Administrator III (Identity & Endpoint Services

Job Title System Administrator III (Identity & Endpoint Services) Agency Texas A&M International University Department Office Of Information Technology

Proposed Minimum Salary $5,411.50 monthly

Job Location Laredo, Texas Job Type Staff Job Description

The Systems Administrator III (Identity & Endpoint Services Architect), under direction, serves as technical lead for systems administration projects or services. Provides technical oversight for the application of and compliance with technical standards. Coordinates the technical activities of a systems administration support team. Completes reports and summaries for management and users including project status reports, problem reports, and progress summaries.

• Provides technical guidance and oversight for server administration. Sets-up and configures large and complex servers, develops complex system logic and configuration, and conducts complex server performance analyses and tuning. Coordinates routine audits of systems and software. Oversees and coordinates the analysis of system logs. Helps coordinate and monitor the problem management process to include backup support. Troubleshoots complex network problems. Provides Tier III support.
  
  Provides technical oversight for the development of plans for large server hardware and software purchases. Develops specifications and plans for large and complex purchases of server hardware. Oversees the process used to document server support methods, procedures, and configuration. Creates, evaluates, and approves plans for the implementation of new technology deployments and system integration testing. Oversees the maintenance of system security for protecting and recovering client data.
  
  Develops disaster recovery plans for complex systems. Coordinates the evaluation of new technologies. Makes recommendations based on the evaluation of new technologies based on client needs. Collaborates with the project leader to develop work plans and time schedules for projects including outlining phases, identifying personnel, and computing equipment requirements.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

• Serve as the technical lead for the University's enterprise identity and endpoint management environment, including Microsoft Active Directory, Microsoft Entra , Microsoft Intune, Jamf Pro, and related identity services.
• Design, implement, and maintain secure identity lifecycle processes, authentication services, conditional access policies, device enrollment, compliance policies, and enterprise endpoint management solutions.
• Administer and support hybrid identity infrastructure, directory synchronization, identity governance, and modern authentication technologies.
• Develop and maintain enterprise endpoint configuration standards, security baselines, application deployment strategies, operating system lifecycle management, and device provisioning processes for Windows, macOS, iOS, and other supported platforms.
• Evaluate emerging identity, endpoint management, and cloud technologies and recommend improvements that enhance security, automation, operational efficiency, and user experience.

• Education – Bachelor’s degree in applicable field.
• Experience – Five years of related experience. An equivalent combination of education and experience may be considered.

• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a closely related field.
• Experience administering enterprise Microsoft Active Directory and Microsoft Entra .
• Experience with enterprise endpoint management solutions, including Microsoft Intune and Jamf Pro.
• Experience implementing identity and access management (IAM) technologies, including multi-factor authentication (MFA), single sign-on (SSO), and Conditional Access.
• Experience administering Microsoft 365 cloud services and hybrid identity environments.
• Experience developing Power Shell automation and systems…