IT Manager IV (Enterprise Infrastructure Lead

Job TitleIT Manager IV (Enterprise Infrastructure Lead) Agency Texas A&M International University Department Office Of Information Technology

Proposed Minimum Salary $7,047.75 monthly

Job Location Laredo, Texas

Job Type Staff

The Information Technology (IT) Manager IV (Enterprise Infrastructure Lead), under direction, routinely manages large and complex IT project operations. Performs limited specialized, technical duties.

• Leads, motivates, develops, and coaches multi-disciplined and more senior technical staff.
• Models ethical, regulatory, and performance standards.
• Models and promotes the open sharing of information, dedication to the team’s mission, customer commitment, collaboration, and cooperation.
• Recruits, hires, and supervises large or multiple project teams staffed with multi-disciplined and more senior technical staff.
• Enforces ethical, regulatory, and performance standards.
• Oversees and manages personnel issues.
• Establishes project management protocols to lead the planning, execution, and successful completion of large IT projects.
• Directs the analysis of project needs and risks and recommends solutions.
• Oversees project or area budgets.
• Directs activities of large or multiple project teams.
• Directs the development of project or task plans, resource estimates, and schedules.
• Directs activities with the management of other organizational units and vendors.
• Directs the preparation of project documentation and reports for clients and management.
• Directs the evaluation, selection, and purchase of computing resources and consulting services.
• Oversees the designs, and controls the processes for supporting the delivery of large scale information technology services.
• Monitors and analyzes operations metrics.
• Implements continuous improvement methodologies to include corrective actions.
• Oversees advanced technical duties in support of large or multiple project teams’ projects and operations.
• Maintains, establishes, and develops new, close, and collaborative working relationships with stakeholders, customers, and vendors.
• Oversees and directs the development of standard operating procedures for large or multiple project teams.
• Approves and coordinates documentation provided to customers.
• Participates in training and professional development with a special emphasis on leadership development, management, industry related acumen, and project and operations management.
• This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

• Lead the planning, design, implementation, modernization, and ongoing optimization of enterprise infrastructure, identity, cloud, and endpoint management solutions to ensure secure, reliable, scalable, and resilient technology services.
• Develop and manage multi-year infrastructure lifecycle and capital replacement plans, including technology roadmaps, budget recommendations, technical evaluations, and implementation strategies that align with institutional priorities and long-term technology objectives.
• Evaluate emerging technologies and lead complex infrastructure initiatives that leverage cloud services, enhance cybersecurity, improve operational efficiency, strengthen disaster recovery and business continuity capabilities, and advance the University's enterprise technology environment.
• Supervise, mentor, and provide technical leadership to systems administration staff while establishing enterprise architecture standards, operational procedures, security baselines, automation strategies, and best practices that promote operational excellence and continuous improvement.
• Provide strategic and technical leadership for the University's enterprise infrastructure environment, including Windows and Linux server platforms, server virtualization, Microsoft Active Directory, Microsoft Entra , Microsoft 365, SQL Server, enterprise storage, cloud infrastructure, and endpoint management services.

• Education – Bachelor’s degree in Management Information Systems or related field.
• Experience…