Business Operations Specialist

Job Title:

Business Operations Specialist

Job Description

This Business Operations Specialist role supports transportation operations within a supply chain organization at a manufacturing facility, focusing on both domestic and international freight. The position maintains vendor relationships, supports non-IT business projects, and operates between administrative and management levels. You will help maintain project management processes, including goals, deadlines, metrics, and budgets, while providing critical support for inbound transportation, Track & Trace monitoring, and logistics reporting.

This is an entry-level opportunity into logistics, transportation, and supply chain, offering the chance to work on meaningful projects, collaborate with experienced professionals, and develop a long-term career in a large, global manufacturing environment.

Responsibilities

+ Establish and maintain clear and consistent communication services across business units and between the project team and the broader organization.

+ Maintain organized storage and efficient retrieval of all project communication data and business metrics.

+ Review contracts, cost proposals, and contract supplements to ensure accuracy and alignment with business objectives.

+ Set up project structures and work breakdown structures to support effective project planning and execution.

+ Establish, document, and improve business processes to enhance operational efficiency.

+ Track project budgets and expenditures, and monitor transaction controls and costs against established budgets.

+ Support transportation operations within the supply chain organization for both domestic and international freight.

+ Perform Track & Trace monitoring to ensure materials move as planned from suppliers to the manufacturing facility.

+ Coordinate closely with the logistics team to support inbound dock scheduling and execution.

+ Assist supply chain and logistics teams in moving, tracking, and tracing material from suppliers to the manufacturing facility to meet desired delivery dates and times.

+ Monitor and track inbound transportation activities, escalating issues as needed to maintain on-time delivery.

+ Work with carriers to resolve transportation and delivery issues in a timely and professional manner.

+ Use SAP and other applications to run transportation and logistics reports and support data-driven decision-making.

+ Analyze data related to transportation, logistics, and supply chain performance, and provide insights to stakeholders.

+ Apply accounting and mathematical principles as needed to support budgeting, cost tracking, and financial analysis.

+ Support continuous improvement and process enhancement efforts within logistics and transportation operations.

+ Communicate effectively with internal stakeholders, vendors, and carriers to provide excellent customer service and resolve issues.

+ Manage time and tasks independently to meet deadlines and support multiple projects concurrently.

Essential Skills

+ Bachelor's degree in business management, economics, finance, human resources, or a relevant field.

+ 0-2 years of related experience in business operations, logistics, supply chain, finance, or a similar field.

+ Strong verbal and written communication skills, with the ability to present information clearly and professionally.

+ High attention to detail and accuracy in handling data, documentation, and financial information.

+ Customer service skills with the ability to build and maintain positive relationships with vendors and internal stakeholders.

+ Strong interpersonal skills and the ability to work effectively with cross-functional teams.

+ Ability to work independently, manage one's time, and prioritize tasks in a fast-paced environment.

+ Knowledge of business and management principles, including strategic planning, resource allocation, and production methods.

+ Ability to apply accounting and mathematical principles to support budgeting, cost tracking, and financial analysis.

+ Ability to analyze business trends and project future revenues and expenses.

+ Previous experience with computer applications such as Microsoft Word and Microsoft Excel.

+ Excellent Microsoft Excel skills, including the ability to perform data analysis and data mining.

+ Data analytics skills with the ability to interpret and present insights from large data sets.

+ Strong problem-solving skills, with the ability to identify issues, analyze root causes, and propose effective solutions.

+ Export controls compliance experience or the ability to work within export control requirements.

Skills & Qualifications

+

Experience with SAP or similar enterprise resource planning (ERP) systems, particularly for logistics and transportation reporting.

+ Experience in logistics support, transportation operations, or supply chain environments.

+ Exposure to process improvement initiatives and an interest in optimizing business processes.

+ Familiarity with supplier management and working with carriers or external logistics…