Director, Retail Planning & Strategy

The Director of Retail Planning & Strategy, reporting to the Vice President of Tenant Coordination, leads the Retail Plan Management team and provides front-end planning and oversight for large-scale, complex tenant buildouts and landlord work.

This role centralizes early project development and strategic oversight of major retail projects, such as large restaurant openings, tenant package deals, complex cutups ensuring that scope, cost, and contractor alignment is established  driving consistency early, this position reduces downstream delays, change orders, and cost overruns, while strengthening cross-functional collaboration among Leasing, Operations, Design, Legal Leasing, and Development.

Through direct leadership of the Retail Plan Management team, this role gains early visibility into the leasing pipeline, proactively identifying space constraints and operational challenges prior to LOI and during concept stages. The Director functions as a player‑coach, owning select projects directly while providing strategic guidance and escalation support for field-based Project Managers once projects move into execution.

• Partner closely with leasing to manage and organize national tenant package deals, ensuring a unified and efficient front-end process. Maintain ownership through initial planning and coordination, then deliver a clear and complete transition to the respective Project Managers.
• Participate in the planning and execution of large-scale projects with cross-functional partners.
• Review tenant work letters and preliminary scope to develop accurate project pricing and budget estimates.
• Provide pricing guidance to leasing and internal stakeholders to support deal structuring and negotiations.
• Coordinate jurisdictional approvals, and construction phasing to mitigate risks and maintain tenant delivery schedules on assigned projects.
• Serve as the primary escalation point for complex design or LLW construction issues, collaborating with On‑Site Tenant Coordination, Leasing, Operations, and Development to drive solutions and any necessary funding.
• Develop and enforce comprehensive landlord work pricing policies and procedures that set clear expectations and guidelines for Leasing and Asset Management.
• Partner with Retail Design Management on tenant design challenges, MEP coordination, and scope delineation between tenant and landlord work.
• Conduct site visits as necessary to validate existing conditions, monitor progress, and maintain quality assurance standards.

• Lead and develop the Retail Plan Management team to ensure accuracy, consistency, and timely updates of lease plans, as-builts, and demising drawings across the portfolio.
• Oversee early-stage collaboration between Leasing, Asset Management, and RPM to identify space constraints, building limitations, and infrastructure considerations during LOI and concept design.
• Maintain drawing standards and documentation control, ensuring compliance with corporate, legal, and technical requirements.
• Implement digital workflows and technology solutions to enhance transparency, data sharing, and project visibility.
• Support broader development planning initiatives by providing spatial analysis and documentation for capital or redevelopment projects.

• Serve as a strategic advisor and escalation partner to field-based Project Managers, offering guidance on complex projects. Support Project Managers periodically throughout project execution by providing high-level oversight, stepping in as needed to resolve issues, and ensuring timely decision-making.
• Function as the main point of contact for the Vice President, Tenant Coordination, supplying weekly project performance updates and maintaining ongoing agendas and progress reports for one-on-one meetings.
• Partner with cross-functional leaders (Leasing and Asset Management) to align project priorities with organizational goals and annual budget plans.
• Prioritize work requests based on budgeted objectives, while maintaining clear communication and accountability of stakeholders on those priorities.
• Cultivate a culture of accountability, collaboration, and proactive…