Rn - Nurse Navigator

Job Summary

Doctors Hospital of Laredo, in Laredo, TX, is a 183-bed acute care facility that offers a range of medical services. You'll feel a difference when you walk in our doors. There's pride in the care we deliver and a commitment to serving Laredo's growing healthcare needs.

The Surgical Services Nurse Navigator is a registered nurse responsible for coordinating surgical and procedural care across Surgical Services, including Cath Lab, Interventional Radiology, Surgery, Endoscopy, and Minor Procedures. This position serves as a liaison between patients, families, physician offices, surgeons, proceduralists, scheduling, pre-assessment, anesthesia, and community resources to support safe, timely, and organized care before, during, and after procedures.

• Serve as the primary communication link between Surgical Services and physician offices to facilitate case scheduling, case readiness, patient instructions, required documentation, and timely resolution of barriers that may delay procedures.
• Work side by side with the scheduling and pre-assessment teams to review upcoming cases, identify required clearances, testing, history and physicals, cardiac or medical appointments, labs, imaging, authorizations, and other preoperative or pre-procedure needs.
• Support patients and families by providing education, helping coordinate appointments, addressing access barriers, and connecting patients with appropriate community resources such as transportation, financial assistance, primary care, specialty care, and post-procedure support.
• Build and maintain strong working relationships with community physicians, specialists, office staff, proceduralists, and internal hospital departments to improve communication, increase appropriate referrals, and support a positive patient and provider experience.
• Track patient progress through the surgical/procedural pathway, follow up on pending items, escalate concerns to leadership or the clinical team as needed, and promote safe, efficient throughput across Cath Lab, IR, Surgery, Endoscopy, and Minor Procedures.

Other duties may be assigned based on departmental needs and within the RN scope of practice.

• Challenging and rewarding work environment
• Competitive Compensation & Paid Time Off
• Excellent Benefit Packages
• 401(K) with company match and discounted stock plan
• Tuition Reimbursement
• Career development opportunities across UHS and its 300+ locations!
• Health Stream online learning catalogue with plenty of free CEU courses

More information is available on our Benefits Guest Website:

Current Registered Nurse (RN) license in the State of Texas required.

BSN required; MSN preferred.

BLS certification.

At least 1-2 years experience in oncology nursing;
National Certification in Oncology preferred.

Oncology Nurse Navigator Certification required or obtained within 1 year.

• Minimum of two years of clinical nursing experience required. Experience in surgical services, pre-assessment, case management, or care coordination preferred.
• Must demonstrate strong communication, organization, follow-up, customer service, critical thinking, and teamwork skills. Must be able to work professionally with physicians, office staff, patients, families, and multidisciplinary hospital teams.

• Knowledge of surgical/procedural workflows, preoperative requirements, medical clearances, patient education, scheduling barriers, community resources, confidentiality, and regulatory expectations related to patient care coordination preferred.
• Ability to effectively communicate in English both verbally and in writing.

Bilingual (English/Spanish) preferred.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.