Account Manager

Overview

Position

Description:

We're looking for dedicated people with a "CAN-DO" attitude. Buddy's Home Furnishings was founded in 1961 and is a Lease Ownership Company that provides quality brand name products such as consumer electronics, appliances, computers, furniture, and accessories to customers to help enhance their quality of life. Buddy's engages in the lease of household durable goods to consumers on a lease-to-own basis.

It operates through 300 stores across the country.

• Manages customer accounts, satisfying company collection and revenue standards; performs inside sales and outside collections; helps maintain appearance of showroom; takes primary role in delivery and pick up of merchandise; may perform managerial functions or duties as assigned by General Manager; demonstrates effective communication and reasoning skills and shows management potential.
• Acquire and Maintain Customers
• Basic furniture, appliance, home electronic installation/removal
• Complies with all company vehicle safety standards and documentation
• Credit/Customer Relationship Management
• Customer payments and data entry in Versi Rent computer program
• Fill out receipt books, make journal entries.
• Inbound/Outbound Service calls
• Making deliveries or collecting merchandise
• Sales and merchandising
• All other duties deemed necessary by store management

• Excellent telephone skills
• Intermediate math skills
• Maintain professional appearance
• Must be able to drive during day, night and meet all safety requirements
• Must be able to explain terms of rental/lease agreement to customer.
• Must be able to read, write and communicate effectively in person and over telephone
• Must be able to work overtime
• Must be proficient in product features, benefits; must be able to work on showroom floor
• Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
• Regular and consistent attendance, including nights and weekends as business dictates.
• Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
• Stooping, bending, pulling, climbing, reaching and grabbing as required
• Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
• Prolonged driving and standing
• Must be able to work in and outdoors in a variety of climates and weather conditions.

$11.00 - $13.00 Hourly