Account Manager, Ottawa

Position Purpose

The Account Manager, Ottawa is responsible for growing top‑line sales, market share, and bottom‑line profit. The role differentiates Briggs Industrial Solutions products and services from competition, develops profitable relationships with customers, and promotes the company brand. The focus is on promoting sales of new and used equipment, parts, service, and rental within the assigned territory to ensure customer retention and satisfaction.

All Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.

• Find, penetrate, design, present solutions, and close deals specific to the assigned product vertical.
• Identify, meet, and develop rapport with target companies to influence capital equipment purchasing decisions.
• Grow profitability with existing and conquest accounts through the sale of additional new and used equipment, parts, service, and rental.
• Assist the Manager of Sales in forecasting sales in the assigned territory, including setting account targets for new and used equipment, parts, service, and rental.
• Maintain detailed account profiles and prepare sales reports as required.
• Meet or exceed assigned market share and profitability objectives.
• Design and implement a vigorous prospecting plan to find, develop, and execute sales opportunities.
• Sell all equipment in Briggs Industrial Solutions portfolio, respective to the assigned business vertical, to new and existing customers within assigned accounts and geography.
• Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills.
• Attend and participate in company‑sponsored events and industry trade shows.
• Build and maintain ongoing awareness of new products, services, competitor activities and market data.
• Perform other related duties as assigned.

• Excellent customer service, communication, and multi‑tasking skills.
• Outstanding sales leadership and customer relationship building skills.
• Strong financial focus, including capital buying process, cognitive skills, problem analysis, decision making, and quantitative analysis.
• Ability to assess customer patterns and adjust labor and branch focus accordingly.
• Thorough knowledge of all systems, procedures, techniques, equipment, operations, standards, and reports that apply to the branch.
• Proficiency in Microsoft Office Word, PowerPoint, Outlook, Excel, and CRM tools.

• Bachelor’s Degree or equivalent experience is preferred.
• 1+ years’ experience in selling complex products – experience in warehouse products is preferable.
• Strong understanding of warehouse operations: shipping and receiving, put‑away, order picking, replenishment, facilities management, throughput, cycle counting, transportation, and logistics.
• Thorough knowledge of supply and demand chain management fundamentals such as inbound raw material flow and outbound distribution.
• Proven success in designing, quoting, and closing the sales of equipment and other allied products.

• Out of town travel: less than 25%.
• Standing, walking, lifting, twisting, and bending on a frequent basis.