Loan Sales Specialist

Job Intro

At RMC, our Loan Sales Specialists fuel the company’s growth by actively listening to customers, identifying their financial needs, and delivering fast, friendly, and affordable lending solutions. This is a high‑energy role where your sales performance, goal attainment, and customer impact directly drive your success.

Our team members thrive in a competitive, results‑oriented environment supported by continuous training, professional development, and clear career advancement pathways. Loan Sales Specialists enjoy strong compensation opportunities tied to individual metrics and team achievements
, all while building a rewarding long‑term career.

• Regional offers competitive pay and demonstrates appreciation for team members.
• You are eligible for a monthly bonus.
• Promotion opportunities available – training for future Branch Managers.
• Full‑time benefits include medical, dental, vision and 401(k).
• Average base pay varies by location; first year pays around $41,000, subject to cost‑of‑living adjustments.

• Drive sales performance by efficiently managing a dynamic workflow and meeting productivity targets, ensuring timely, high‑quality service.
• Consistently exceed customer expectations by delivering ease, empathy, and encouragement—contributing directly to individual and branch revenue, conversion rates, and customer satisfaction goals.
• Develop and maintain strong customer relationships, guiding them through the loan lifecycle and presenting tailored financial solutions that support both customer needs and sales objectives.
• Own the full loan lifecycle, including repayment and collection activities, while maintaining accuracy, compliance, and operational excellence.
• Engage customers across multiple channels—phone, email, chat, and internal systems—to maximize outreach, connection, and sales opportunities.
• Demonstrate a goal‑driven, achievement‑focused mindset, consistently striving to exceed performance metrics and contribute to branch growth.
• Clearly educate customers on optional insurance products, ensuring they fully understand loan terms, features, and available benefits, supporting cross‑sell and product penetration goals.

• High School Diploma or equivalent.
• Must pass drug screen, criminal, and credit background checks.
• Valid driver’s license and access to a dependable automobile with liability insurance.

• Previous experience in Sales, Collections, or Customer Service, ideally in a goal‑driven or commission‑based environment.
• Bilingual (Spanish).

This position works in an office providing consumer loan products in person and over the phone. Typical working hours are 8:30 am to 5:30 pm Monday through Friday, with some Saturdays required. Overtime may be required on an as‑needed basis and is at the discretion of upper management.

Regional is an equal‑opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non‑discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection;

compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoffs; and terminations.