Officer Collector; A264012-7 Bridge II

Collects tolls for use of international bridge from United States to Mexico. Communicates with pedestrians and drivers providing customer service, directions, and other information. Controls and directs traffic to other lanes as needed.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Operates tolls to collect correct change from drivers and pedestrians, including national or international currency fees.
• Responds to inquiries and assists pedestrians as required.
• Maintains cleanliness and proper working order of equipment.
• Directs and controls traffic as needed.
• Performs related work as required.

• Modern office procedures and methods including computers and applicable software.
• English grammar, spelling, and punctuation.
• National and international currency.
• Laredo Bridge System policies and procedures.

• Organization and time management.
• Performing a variety of duties, often changing from one task to another of a different nature.
• Customer service.
• Problem solving.
• Effective communication, both orally and in writing.
• Establish and maintain effective working relationships.
• Meet schedules and deadlines of the work.
• Maintain the confidentiality of information and professional boundaries.
• Handle money and maintain cash drawer.

• Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.
• Exert up to 10 pounds occasionally; negligible force frequently; sedentary work involving sitting, walking, and standing occasionally.

• Office or similar indoor environment
• Confined space
• Warehouse environment

• Construction site
• Vehicles

• Outdoor environment
• Street environment (near moving traffic)

• Communicable diseases

• Individuals who are hostile or irate
• Individuals with known violent backgrounds
• Extreme cold (below 32 degrees)
• Extreme heat (above 100 degrees)
• Moving mechanical parts
• Toxic or caustic chemicals or substances

• Fumes or airborne particles
• Loud noises (85+ decibels such as heavy trucks, jack hammers, construction)

• Local travel

• High School Diploma or G.E.D.
• At least two (2) years of experience as a cashier or handling a cash register in a fast-paced environment.

• Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.

Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.

Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at  two days prior to the scheduled interview and/or test if applicable.

City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.